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5.0 GNW Treasure Minato

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Nickname: Spade ♣
User Group: User
Statistics: Topics 1 ｜Posts 44

ACTIVITY: Registered: 2017-07-24 19:22:12; Last Login: 2020-01-16 09:10:14; Last Post: 2018-04-26 11:52:38

TITLE SECTION REPLIES/VIEWS LAST POST

[Other] Account
"
As Tobei mentioned, you can't unbind it from the account from FB, even if you make an Oasis Log-in (which doesn't replace it)
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Bugs & Support

4

2055

Spade ♣
2018-04-26 11:52:38

[Bugs] Is it a bug or what ?..
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Thanks for reporting this odd happening in game, I'll forward this along!
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Bugs & Support

3

1637

Spade ♣
2018-04-26 11:32:07

[Other] Ignot charges
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Hey there! For sure, we should definitely get to the bottom of that limbo ituation. f you are still having this issue, please submit a ticket through Customer Service Ticketing system, as it requires information that can't be addressed in a public forum. Customer Service is located in the upper right corner of the game (browser or mini-client)--see screenshot below. This will prompt a new window; then select "Recharge Problems" and create your ticket there. Best wishes!
"

Bugs & Support

2

1300

Spade ♣
2018-04-26 11:30:32

Did not get my ingots
"
For your recharging issues, please contact customer support via our ticketing system found below and select "Recharge Problems"; since there are things that cannot be shared via public forms, please use this. Also, have you received the rewards yet? https://gyazo.com/39e9aae45de6681936ab01228f1e7548
"

Bugs & Support

6

130

4th Hokage Mina
2018-05-25 01:51:18

[Bugs] Kisame Barrier Ti
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Hi there! The barrier should stop all units Mystery usage. Was the NPC using mysteries?
"

Bugs & Support

7

3625

GoingRogue
2018-04-09 09:08:52

[Bugs] 7 days of Welfare
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Thanks for the report! I will forward this along to our team :^)
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Bugs & Support

6

2933

Spade ♣
2018-04-02 10:06:26

[Bugs] Monthly pack
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Hello there! Thanks for reaching out. Your reported problem is caused by the Daylight Savings Time / DST change. Tomorrow after server reset you will be able to claim coupons without any problem and it will show correct information. You are not missing any coupons.
"

Bugs & Support

2

1131

Spade ♣
2018-03-28 22:46:05

[Bugs] Monthly card bug
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Hello there! This problem is caused due to DST change. Tomorrow/after server reset you will be able to claim coupons without any problem and it will show correct information. You are not missing any coupons.
"

Bugs & Support

2

858

Spade ♣
2018-03-28 22:44:48

[Bugs] Can't claim monthly coupon
"
It's happening this month due to DTS , tomorrow you will have 30 days written and be able to claim the coupons daily.
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Bugs & Support

8

2197

Spade ♣
2018-03-26 23:47:28

[Other] Recharge - Payment Failed
"
Hey there! That's pretty strange! If you are still having issues recharging, please submit a ticket through Customer Service Ticketing system, as it requires information that can't be addressed in a public forum. Customer Service is located in the upper right corner of the game (browser or mini-client)--see screenshot below. This will prompt a new window; then select "Recharge Problems" and create your ticket there. Best wishes!
"

Bugs & Support

2

1909

Spade ♣
2018-03-04 13:17:48