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5.0 GNW Treasure Minato

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Nickname: Qolem
User Group: User
Statistics: Topics 58 ｜Posts 1237

ACTIVITY: Registered: 2017-07-24 19:36:40; Last Login: 2024-08-20 01:59:44; Last Post: 2018-05-23 01:51:32

TITLE SECTION REPLIES/VIEWS LAST POST

[Bugs] arena queue and keyboard esc *on no more working in 3.0
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Hello, To my knowledge, the fact that this was a possibility was a bug in itself. I will report it to our team, thank you for the concern :)
"

Bugs & Support

3

326

Qolem
2017-08-03 06:56:22

[Suggestions] Mysterious cave
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Hey there, Thanks for a nice suggestion, I'll make sure to let our team know about it ^^
"

Bugs & Support

3

2508

Qolem
2017-08-03 06:48:46

[Other] Accidently purchsaed wrong pack.
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Hello again, I apologize for the long wait time. Unfortunately, this kind of situation would not be supported from us. Please be more careful next time. If you ever find yourself in need again, don't hestitate to ask about the problem, if possible, I'll do my best to help you.
"

Bugs & Support

10

1916

Zelgadis~
2017-08-03 16:32:51

[Bugs] Payment was not successful
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Hello again, I got a word from our team, that your orders are shown as failed in the database. Please contact your bank if they don't hold your money, if not, it should be back on the account within a week.
"

Bugs & Support

9

3551

Qolem
2017-08-03 06:37:43

[Bugs] Crimson Fist passive
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Hello, Please note that shields work based on base Resistance. Defence Knowledge increases Resistance, however base Resistance stays the same :)
"

Bugs & Support

2

1016

Qolem
2017-08-02 08:41:39

[Bugs] Arena initiative turns...
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Hey there, Please keep in mind that you may not lag, but still have delay. Those 2 occurances seem to often be independent of eachother. If you were able to record the issue, that would help a lot to determine the exact reason for it.
"

Bugs & Support

22

9576

Qolem
2017-08-03 08:14:22

[Suggestions] Re-add surrender
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Hi there, I don't believe that Retreat was there at any point. You may remember it from plunder/convoy, however challenging players regularly did not have it. I will still forward the suggestion to our team though, thanks a lot ^^
"

Bugs & Support

4

2060

Qolem
2017-08-02 08:21:26

[Other] Summon
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Hey there, While I understand the dissatisfaction with how this situation has influenced the players, I would not expect the compensation for this issue. I will ask our team for more details, and if it turns out to be possible, I will notify you, however I advise not to get the hopes up.
"

Bugs & Support

5

1587

ryano
2017-08-02 08:41:28

[Other] Request timeout (Sunday)
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Are you using mini client or browser? Depending on which, I could recommend you to try the other one. One final suggestion I have for now, is to try and use VPN to play the game :)
"

Bugs & Support

10

904

KonoyaroBagayar
2018-04-13 20:00:42

[Suggestions] Ninja tools
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Hi there everyone, I understand this feature is not something that most of you feel like is welcome in the game. I'll inform our team about it, thanks for the feedback ^^
"

Bugs & Support

5

1283

Qolem
2017-08-02 07:53:15

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