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Nickname: Daiske
User Group: User
Statistics: Topics 164 ｜Posts 3533

ACTIVITY: Registered: 2017-07-24 19:01:54; Last Login: 2023-08-10 18:18:08; Last Post: 2022-02-22 06:59:27

TITLE SECTION REPLIES/VIEWS LAST POST

[Bugs] CAN'T FIND SHINOBI FEAST EVENT
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If your server was supposed to participate in this specific event, it would be available right after maintenance. We always encourage players to double check all available events in game before making any purchases. Unfortunately, we are not able to provide you with any type of compensation. We understand this may be disappointing but there was no in-game problem that would cause you not to check if specific event you want to participate in is available or not. As for the 14 days rule. While it is true for some of the weekly events, there are specific events that required server to be even older in order to participate in such events. However, this information (specific number of days or list of events) is not public upon developers decision. Once again, we apologize for this situation and we thank you for your support.Have a nice day.
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Bugs & Support

15

7057

The 0ne Above A
2019-09-30 04:28:50

Account stealer
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Hello There is no need to worry. As long as you don't share your password with anyone, no one except you will have access to your account. As mentioned above, if you got more screenshots (with server date if possible), please post them in our misbehavior thread and we will look into this matter.
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General Discussion

4

2223

GreatOne
2019-09-29 16:18:18

[Bugs] Can't log in bug
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Hello Are you sure you are entering correct login information? If so and it still does not work, delete all of your saved login information and cache via browser history and then manually type all of your login information (email and password) via forum or official page. That should fix it.
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Bugs & Support

5

1558

JetStyleBlackZe
2019-09-28 14:12:28

[Bugs] CAN'T FIND SHINOBI FEAST EVENT
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New servers have their own event cycle called "server opening events". As long as this cycle is present in your server, your server won't take part in normal event cycle we announce weekly on forum.
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Bugs & Support

15

7057

The 0ne Above A
2019-09-30 04:28:50

Taiwan server close on 10/14/2019
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As sad as it is, this does not concern or affect our version in any way.
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General Discussion

5

4671

Daiske
2019-09-27 12:58:45

[Bugs] CAN'T FIND SHINOBI FEAST EVENT
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Hello What is your server number/when was your server opened?
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Bugs & Support

15

7057

The 0ne Above A
2019-09-30 04:28:50

[Suggestions] Honest opinion of out to improve what's wrong
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Hello Thank you for the input and your honest opinion. I will make sure rest of our team will be able to read it as well. Unfortunately, I will be closing your threads since opinions do not belong in CS section and I don't see any suggestions in your post. Nonetheless, your post gave us much needed information and we promise to make needed adjustments to make game more enjoyable. Thank you for your support and have a nice day.
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Bugs & Support

2

547

Daiske
2019-09-26 18:54:31

[Help] Game close soon?
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Hello ~ At the moment we do not have such plans, the game is active and doing fine. We appreciate your concerns. If such situation should happen, we will of course make sure to inform players in advance but we are happy to say that game is active.
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General Discussion

8

2897

Daiske
2019-09-26 18:43:17

[Suggestions] LvL 13 refine rage - solution ??
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Hello ~ Thank you for the suggestion. It will be shared with rest of the development team. Please keep in mind, it is very unlikely to adjust already existing levels of refines due to investment majority of our players made. By adjusting how much points is needed for each level, there is high chance some players would lose their investment and there is no way for us to individually compensate each player that would be affected by this change or adjustment.
"

Bugs & Support

3

1334

Daiske
2019-09-25 18:37:57

[Suggestions] swb
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Hello. At the moment we do not plan to adjust play time of SWB. By doing so, it would affect play time of other in-game time limited events.
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Bugs & Support

4

2692

Daiske
2019-09-25 18:32:33

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