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Views: 1552 ｜ Replies: 5
[ Bugs ] Can't log in bug

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maikayiwe
  • Registered: 2019-05-15
  • Topics: 1
  • Posts: 2
On 2019-09-28 05:25:59 ｜ Show this Author Only ｜ Descending Order
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When i wrote my email and password right ( it said username does not exist when i put the right email and password ) can someone help?

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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2019-09-28 06:09:48 ｜ Show this Author Only
2＃

Hello


Are you sure you are entering correct login information? If so and it still does not work, delete all of your saved login information and cache via browser history and then manually type all of your login information (email and password) via forum or official page. That should fix it.

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maikayiwe
  • Registered: 2019-05-15
  • Topics: 1
  • Posts: 2
On 2019-09-28 13:59:41 ｜ Show this Author Only
3＃
  • Daiske On 2019-09-28 06:09:48

  • Hello


    Are you sure you are entering correct login information? If so and it still does not work, delete all of your saved login information and cache via browser history and then manually type all of your login information (email and password) via forum or official page. That should fix it.

can you add me in discord? YellowFlash#5866

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maikayiwe
  • Registered: 2019-05-15
  • Topics: 1
  • Posts: 2
On 2019-09-28 14:08:53 ｜ Show this Author Only
4＃
  • maikayiwe On 2019-09-28 13:59:41

  • can you add me in discord? YellowFlash#5866

bcs i deleted the login information and it said wrong information now

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JetStyleBlackZe
  • Registered: 2018-08-05
  • Topics: 4
  • Posts: 9
On 2019-09-28 14:12:28 ｜ Show this Author Only
5＃
  • Daiske On 2019-09-28 06:09:48

  • Hello


    Are you sure you are entering correct login information? If so and it still does not work, delete all of your saved login information and cache via browser history and then manually type all of your login information (email and password) via forum or official page. That should fix it.

oh i did it now thank you so much and you can delete this thread :)

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