Naruto Online Forum

5.0 GNW Treasure Minato

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Nickname: Jiburiru
User Group: Moderator
Statistics: Topics 68 ｜Posts 2221

ACTIVITY: Registered: 2017-07-24 19:41:27; Last Login: 2024-10-13 07:17:37; Last Post: 2024-09-17 23:38:15

Managed Sections: Group; Fanfiction; Bugs & Support; Strategy; General Discussion; News

TITLE SECTION REPLIES/VIEWS LAST POST

[Bugs] #3d402 error
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Hello, This error message typically indicates an unstable connection to the server, which could be caused by various factors, including the Static IP you're using. This might explain why your internet appears to be functioning, but you're still encountering the error. One possible solution is to perform a hard reset on your internet connection. To do this, unplug both the power and coaxial cables from your modem for 30 seconds, then reconnect them. Next, press the Windows+R keys to open the "Run" window, type in "CMD," and press OK to launch the Command Prompt. Once it's open, type ipconfig /flushdns and hit Enter. You should receive a confirmation that the DNS Resolver Cache was successfully flushed. If you are still experiencing issues, I would recommend contacting our support directly, which can be found here. ~Jib
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Bugs & Support

2

138

Jiburiru
2024-09-17 23:38:15

[Help] Killer Bee mini tailed beast bomb
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Hello! Thank you for sharing your feedback! I'll make sure it reaches the right team. In the future, it would be great if you could use the "Suggestion Thread" to help us even more effectively. ~Jib
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General Discussion

2

216

Jiburiru
2024-08-21 22:59:40

[Other] Support team slow reply?!!
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Hello, I appreciate your patience. Have you already submitted a ticket to In-Game Customer Support? If you have and still need help, you c*so use our "Customer Support" which can be found on our Official Discord channel here. ~Jib
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Bugs & Support

2

303

Jiburiru
2024-07-10 22:35:27

hi
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Helloooo!
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General Discussion

2

338

Jiburiru
2024-07-05 03:42:32

cant login
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Hi guys! If login issues persist despite following troubleshooting steps such as clearing cookies and cache, and flushing DNS (by opening 'command prompt' on your PC and typing ipconfig /flushdns, then hitting enter), I suggest temporarily using a VPN to log into the game.
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Bugs & Support

19

3122

TentenSavvy
2024-05-30 12:52:59

cant login
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Hi!If you have already tried the steps below and are still experiencing issues: 1. Clear the game cache (cog icon in the top right > clear up system) 2. Flush the DNS cache (open 'command prompt' on the PC and type ipconfig /flushdns and hit enter) 3. Reboot the PC (to be extra sure, reboot the modem/router too) Please contact our customer support directly, which can be found here.
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Bugs & Support

19

3122

TentenSavvy
2024-05-30 12:52:59

[Bugs] game not loading at all
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Hello! If you have already tried the troubleshooting steps you mentioned and are still experiencing issues, please contact our Customer Support by either submitting a ticket in-game via the "?" icon on the top right, contacting our Customer Service through this link, or you can contact our Live Support directly via Discord (you can find the link to Discord here). ~Jib
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Bugs & Support

2

217

Jiburiru
2024-03-08 07:49:38

[Help] Need Help
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Hello! Great question. Essentially what is happening is that GDPR needs to be accepted in order for you to access your account. You can only accept the GDPR on a new character, since the old character has already has not accepted it. If you follow the steps outlined above, it will allow you to accept the GDPR, which will enable you to go back to the your old server and access your old character again. Hope that helps! ~Jib
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General Discussion

2

336

Jiburiru
2024-03-02 07:50:08

[Bugs] Naruto Client...
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Hi! If you are still experiencing login issues, please contact our Customer Support by either submitting a ticket in-game via the "?" icon on the top right, contacting our Customer Service through this link, or you can contact our Live Support directly via Discord (you can find the link to Discord here). If possible, kindly capture a screenshot of the problem, ensuring it includes the server ID and timestamp. This will enable our team to assist you more effectively. ~Jib
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Bugs & Support

6

726

Jiburiru
2024-01-16 13:59:28

cant enter the game.
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Hello! If you tried troubleshooting and are still experiencing issues, please contact our Customer Support by either submitting a ticket in-game via the "?" icon on the top right, contacting our Customer Service through this link, or you can contact our Live Support directly via Discord (you can find the link to Discord here). ~Jib
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General Discussion

3

412

Jiburiru
2024-01-16 13:54:35