Naruto Online Forum

Naruto Online Forum

5.0 GNW Treasure Minato

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Nickname: Jiburiru
User Group: Moderator
Statistics: Topics 68 ｜Posts 2221

ACTIVITY: Registered: 2017-07-24 19:41:27; Last Login: 2025-03-25 08:46:51; Last Post: 2024-09-17 23:38:15

Managed Sections: Group; Fanfiction; Bugs & Support; Strategy; General Discussion; News

TITLE SECTION REPLIES/VIEWS LAST POST

Paypal Recharge Issue
"
Hello! Are you still experiencing issues with recharge? If you have some time, please contact our Customer Support by either submitting a ticket in-game via the "?" icon on the top right or you can contact Customer Support directly via Discord (you can find the link to Discord here). ~Jib
"

Bugs & Support

4

695

RasenGod
2024-01-11 22:42:47

[Bugs] Can Login, But Gets Loading and black / blank screen
"
Hello! Are you still having issues logging in? If you tried the troubleshooting and are still experiencing issues, please contact our Customer Support by either submitting a ticket in-game via the "?" icon on the top right, contacting our Customer Service through this link, or you can contact our Live Support directly via Discord (you can find the link to Discord here). ~Jib
"

Bugs & Support

2

252

Jiburiru
2023-12-20 09:41:09

[Bugs] black screen
"
Hello! Are you still having issues logging in? Have you tried clearing cache and restarting the game? If you tried the troubleshooting step and are still experiencing issues, please contact our Customer Support by either submitting a ticket in-game via the "?" icon on the top right, contacting our Customer Service through this link, or you can contact our Live Support directly via Discord (you can find the link to Discord here). ~Jib
"

Bugs & Support

2

196

Jiburiru
2023-12-20 09:39:47

[Other] Recharge
"
Hello! If you are still experiencing issues with recharge, please contact our Customer Support by either submitting a ticket in-game via the "?" icon on the top right or you can contact Customer Support directly via Discord (you can find the link to Discord here). ~Jib
"

Bugs & Support

2

363

Jiburiru
2023-12-20 09:36:34

[Other] Stock on 14%
"
Hi! If you are still experiencing issues, please contact Customer Support directly here. You c*so contact our Customer Support via Discord.
"

Bugs & Support

3

367

Jiburiru
2023-11-13 07:25:47

To konto wygasło, nie możesz się zalogować
"
Hi! If you are still experiencing issues, please contact Customer Support directly here. In the future, please use the Bug/Support section for support related inquiries or contact our Customer Support via Discord.
"

General Discussion

2

291

Jiburiru
2023-11-13 07:23:30

[Bugs] Razer Gold
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Hi, Thank you so much for bringing this to our attention. There have been reports in regards to an ongoing issue with some of the payment options for some players. I will be reporting this to our team to look into.
"

Bugs & Support

2

265

Jiburiru
2023-11-04 04:14:32

[Help] 14% hk server stuck
"
Hello, if you are experiencing issues logging into game, I would recommend the troubleshooting steps below: 1) Clear the game cache (COG icon in the top right corner > clear up system 2) Flush the DNS cache (open 'command prompt' on the PC and type "ipconfig /flushdns" and hit enter) 3) Reboot the PC (to be extra sure reboot the modem/router too If you continue to still have issues, please contact our Customer Support directly, which can be found here. If you have any other questions please go to our official discord, which can be found here.
"

General Discussion

8

1487

Jiburiru
2023-10-17 11:08:07

Why Discord?
"
Great question! I am going to go on a bit of a tangent, so bear with me haha. For a long time, the forum has been one of the go to places to discuss, ask questions, and bring up ideas. The other option was to contact Customer Service directly especially when it comes to account specific inquiries. Over time and countless suggestions, the idea of Discord was brought up and introduced. Discord became a new place for the community. It was not perfect (there were a few iterations), but through time and the hard work from everyone, it became something more than just an idea. With the growth of Discord came the need for resources in order to maintain and also the tools necessary to support the community. Of course, posting here is absolutely welcomed! The reason we recommend joining or asking questions in our Official Discord is because both the community and staff members are all there and they would have the tools available to help.TLDR: A lot of the resources from the forum have moved to support the Official Discord, which is why Moderators recommend to go there. You cаn аlso get quicker responses and a conversation going because most of the community is there.
"

Bugs & Support

4

749

Tsubasa2.0
2023-10-05 01:32:48

[Help] ingots
"
Hello! In regards to your ingots placed in the wrong account, I recommend contacting Customer support directly to see if a transfer may be possible. You can find a link to sending a ticket here. ~Jib
"

General Discussion

2

368

Jiburiru
2023-07-01 16:38:08

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