Naruto Online Forum

Naruto Online Forum

5.0 GNW Treasure Minato

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Nickname: Tachibana Saeko
User Group: Moderator
Statistics: Topics 23 ｜Posts 1894

ACTIVITY: Registered: 2017-07-24 20:06:18; Last Login: 2025-03-13 11:21:27; Last Post: 2025-01-24 07:14:18

Managed Sections: Group; Fanfiction; Bugs & Support; Strategy; General Discussion; News

TITLE SECTION REPLIES/VIEWS LAST POST

[Bugs] 14%
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Hello, It appears you are not using the miniclient to play. May I ask what you are using to attempt to load the game? Please let me know, thanks!
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Bugs & Support

3

618

Tachibana Saeko
2023-08-02 01:15:25

[Suggestions] Natsuhi Recommended
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Hello,I will submit this suggestion for you. Thanks and have a great day!
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Bugs & Support

2

236

Tachibana Saeko
2023-07-30 14:40:37

[Bugs] I didn't get some of my rewards I purchased
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Hello,This is a fine place for asking for help with bugs. However, in this case I can only recommend to you where to get assistance, as we do not handle issues of item retrieval on the forums. Please click the question mark on the upper right hand corner of your screen and create and submit a customer support ticket to the in-game CS team and they can assist you with this matter. Please make sure you have cleared out your backpack and mailbox before sending in your ticket, in case the missing fragments are in there.Thanks and have a great day!
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Bugs & Support

2

210

Tachibana Saeko
2023-07-30 14:40:22

Asura chase and orochi gnw edo hokage
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Hello,Unfortunately this is intended. Not all buffs will affect the non-ninja units (summons, puppets, clones, etc).Thanks and have a great day!
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Bugs & Support

2

198

Tachibana Saeko
2023-07-30 14:35:56

[Suggestions] Account *
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Hello,While I certainly sympathize with you, and can offer my condolences, this forum is unfortunately not the right place for ranting or venting. It's here for constructive help. I can give that to you, but unfortunately issues of account retrieval are not done on this forum; you must speak to the in-game CS team, which it seems you have already done. I can only recommend you speak with them again and make sure you gave them all the information they requested, if any, so that they can assist you, as we cannot assist with issues of account retrieval or coupon refunds through this medium.Thanks and sorry for the inconvenience!
"

Bugs & Support

2

301

Tachibana Saeko
2023-07-30 14:34:48

[Bugs] No option for Makeup on missed Daily Sign-In
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OK, great, please let me know if you have further issues, thank you!
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Bugs & Support

5

968

Tachibana Saeko
2023-07-28 04:29:33

[Other] my coupon is lost
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Unfortunately there can be a turnaround of as much as one business day on customer support tickets. They should hopefully get to you soon!
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Bugs & Support

5

752

Tachibana Saeko
2023-07-28 04:28:36

[Other] better merge system
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OK, I will submit your suggestion for you! Thanks and have a great day!
"

Bugs & Support

4

449

Tachibana Saeko
2023-07-27 14:50:29

[Other] my coupon is lost
"
Hello,That pack costs 360 coupons, I believe, so if you bought ten of them (ten are pictured, not one), that would cost you 3600 coupons, which is the exact amount you are describing as missing. It sounds like that's where your coupons went.If you feel that coupons are genuinely missing after reexamining these values, you can open a customer support ticket by clicking that question mark on the upper right, but I think this explains where they went. Thanks and have a great day!
"

Bugs & Support

5

752

Tachibana Saeko
2023-07-28 04:28:36

[Bugs] No option for Makeup on missed Daily Sign-In
"
Hello, This is an unfortunate bug that occurs sometimes with the makeup system. For general practice for this bug (see below for specifics on your situation), you simply need to put in a customer support ticket showing: 1) A screenshot of your daily signin showing that the day cannot be made up. 2) A screenshot of your daily practice interface showing 100 points obtained. Make sure BOTH screenshots show time and date and server info in the upper left. Submit these screenshots to the in-game CS team by clicking on the question mark in the upper right and they can resolve it for you.For your specific case, I see that your ticket was from much earlier in this month. At this point what you should do is bump the ticket by responding to it. I'm not sure why they didn't follow up (that's not my department), but if you are unable to bump the ticket, simply make a new one referencing the old. Hope this helps, please let me know if you have any further questions, thanks!
"

Bugs & Support

5

968

Tachibana Saeko
2023-07-28 04:29:33

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