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5.0 GNW Treasure Minato

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Nickname: Tobei
User Group: User
Statistics: Topics 34 ｜Posts 4320

ACTIVITY: Registered: 2017-07-24 19:04:42; Last Login: 2021-08-16 05:30:54; Last Post: 2019-09-21 21:24:11

TITLE SECTION REPLIES/VIEWS LAST POST

[Other] 2 weeks of investigation and ingots still not credited to my account?
"
Hey Blace, have you received the ingots? If not I'll attempt to show your ticket to my higher-ups to help speed along your process. Let me know, To reach me faster, message me here https://discord.gg/zNJYqNP
"

Bugs & Support

10

8132

Tobei
2019-05-24 20:11:18

Recharge ingots
"
Hey Can you please provide me with your Support ticket involving your recharge? Send it to me on Discord. https://discord.gg/7DtEft9 (I'm most active there) I'll need full interaction as well, please. Considering the Weekend + HK server issues, it's been quite busy. So I'll just to express the Recharging issues. This applies to both fiz23789 and PewPakaPew
"

Bugs & Support

24

18254

bandabanda
2019-06-15 10:38:36

[Bugs] losing jonin medal
"
Hey For the Jonin Medal issues. Feel free to send in a ticket to attempt a resolution. Explain the issue and see if they're a possible work around the issue" This applies to the players who didn't get the right compensation to outweigh their Jonin Medal. To send in a ticket "?" *on ingame, on your top right. Or http://support-center.oasgames.com/question/ask?game_code=narutoen&game_language=en Hope that helps!
"

Bugs & Support

3

1097

Tobei
2019-05-22 02:47:57

[Bugs] silvermoon scrolls sun scrolls
"
Hey HK issues have it's thread located https://forum-narutoen.oasgames.com/page/show-post-40699-1.html However when it comes to the reset issue. It was already fixed. Provide screenshots and display the attempts (TI/Rich Fields) etc
"

Bugs & Support

3

655

Tobei
2019-05-22 02:46:40

[Bugs] Account blocked and not fair with me
"
As Daiske is handling this case. The Thread will be closed. Please Foysal, either message Daiske here on the forums or in Discord.
"

Bugs & Support

17

5378

Tobei
2019-05-19 23:35:28

[Bugs] 300 monthly card
"
Hey It's due to the UK Daylight Savings. It'll be normal moving forward. Thank you
"

Bugs & Support

2

1545

Tobei
2019-04-30 08:11:30

[Bugs] Big in Season event - Chase mission
"
Answered.
"

Bugs & Support

4

1930

Tobei
2019-04-30 08:10:34

Missing ingots
"
Hey Unfortunately, it was the weekend. We'll be in contact with you on Monday-Tuesday (HK) time to assist the recharging issues. Please be patient with your ticket! Thank you.
"

Bugs & Support

2

708

Tobei
2019-04-30 08:09:46

Scammed by Oasis
"
If you've already sent in a ticket, It'll be handled there. Sorry for the inconvenience.
"

Bugs & Support

6

3896

Tobei
2019-04-30 08:08:28

[Suggestions] Please ban this leader
"
It extremely depends on the situation. If the leader is misbehaving in the sense of talking bad about you, insulting, verbally showing malice then yes, we can do something about it and you should report it to the misbehavior thread. However, if it's just kicking from the group? No. We're unable to do anything in that retrospect as it's the leaders right. Hope that helps
"

Bugs & Support

5

1545

Tobei
2019-04-30 08:06:49

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