My character was erased

5.0 GNW Treasure Minato

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[ Suggestions ] My character was erased

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N7_Vertigo Registered: 2022-12-03 Topics: 1 Posts: 0 On 2022-12-03 11:37:13 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Booted the game, and was taken to a new character screen with no way to access my old character. Just hit level 30 not long ago, logged off for a bit, come back to nothing. Not sure what's going on, but it *s quite a bit to have all the progress be *ed. Anyone have any idea on what to do? Reply

Tachibana Saeko

Registered: 2017-07-24
Topics: 23
Posts: 1894
Moderator

On 2022-12-04 05:37:48 ｜ Show this Author Only

2＃

Hello,
Characters are generally not simply erased. There are a few ways to check to see where your character might have gone, or what happened.
1) Check to make sure you're logging in with the right account. Are you using a GUEST signin, or did you use a real email address?
2) Check the server list in the upper right hand corner of the screen to see if you accidentally logged into the wrong server.

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