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Sunflower Compensation unacceptable

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  • Registered: 2017-07-24
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On 2018-05-29 16:07:59Show this Author Only
41#

did they really said per. s erver

  • Registered: 2017-07-24
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On 2018-05-29 16:17:08Show this Author Only
42#

Making it server only is propably the best choice- in all honestly this is how an event with such quality rewards should have been from the start. Rewards from 1-3 place are worth 20-15k at most, this event's rewards arent even suited to be cross server.


What AssumedParasite said. There's more- as far as I remember people who charge back usually get their accounts banned. Just food for thought :')

If you like the game, then play. If you don't like Oasis and the way events are handled- don't recharge. We've been fighting this for a really long time, we got some improvements but its usually 2 steps forwards and 1 backwards. The easiest and most effective this the playerbase can do is simply not given them their money until things get better.


Edit: looking at the screens it doesn't look like its in cross server brackets, more like a server (merged server) bracket




This post was last edited by Zathroth on 2018-05-29 16:19:04.
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On 2018-05-29 18:26:28Show this Author Only
43#

But they didn't specify in game if it was server or cross-server, on forum I believe they said it was cross-server. Before spending money, check, make sure it is 100% in your bracket only. I don't blame this all on OASIS.

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On 2018-05-29 18:30:26Show this Author Only
44#

Capture


Server: NY S87

Player: Kamui

  • Registered: 2017-07-24
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On 2018-05-29 18:33:30Show this Author Only
45#

Screenshot_69

Screenshot_70

See, it doesn't say top 10 server only or cross server in game, so if you don't know what top it is you don't recharge.

On forum they made sure to specify it's cross-server, a smart player would go on forum and see what top they're talking about, if they dont say it's server only specifically, then don't recharge.


  • Registered: 2017-07-24
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On 2018-05-29 18:36:41Show this Author Only
46#

So in the end it's the player who misunderstood because of a visual bug in game, which, even if it is a visual bug, it isn't a visual bug that says server-only top 10. It just says top 10.

Now OASIS if they play nice they could give you a refund or the prize you are supposed to get based on your server rankings, but I don't see them obligated to do this, just a nice thing to do to keep you from quitting.

  • Registered: 2017-07-24
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On 2018-05-29 18:45:11Show this Author Only
47#
  • xxMihai On 2018-05-29 18:26:28
  • But they didn't specify in game if it was server or cross-server, on forum I believe they said it was cross-server. Before spending money, check, make sure it is 100% in your bracket only. I don't blame this all on OASIS.

When events list was first posted it didnt say it was cross server. It was updated later after people started asking questions ;')

  • Registered: 2017-07-24
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On 2018-05-29 18:48:55Show this Author Only
48#
  • xxMihai On 2018-05-29 18:36:41
  • So in the end it's the player who misunderstood because of a visual bug in game, which, even if it is a visual bug, it isn't a visual bug that says server-only top 10. It just says top 10.

    Now OASIS if they play nice they could give you a refund or the prize you are supposed to get based on your server rankings, but I don't see them obligated to do this, just a nice thing to do to keep you from quitting.

The truth is some players thought they hit the Jackpot with this event and they all went 200+ flowers in it believing they would fool Oasis somehow because of the lacking description and obtain even more. Is clearly stated in Forum (in events description) that is cross server rankings.You could anytime ask someone from your group, discord, a friend of yours about things you aren t sure before spending money in some things. Is like in real life,you don t borrow money to a person before you assure you ll get them back.




This post was last edited by cretude on 2018-05-29 18:50:15.
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On 2018-05-29 18:52:06Show this Author Only
49#
  • Zathroth On 2018-05-29 18:45:11
  • When events list was first posted it didnt say it was cross server. It was updated later after people started asking questions ;')

If this is true it could be a problem .

I wanted aswell to take part in this event and asked in the same day events shown up a friend of mine if this event is cross-server and he told me so. And didn t go into. But some people just blindly gone in . So is not 100% Oasis fault in my opinion.

As long as a lot of players knew from the start it is cross-server Oasis couldn t be blamed.




This post was last edited by cretude on 2018-05-29 18:55:31.
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On 2018-05-29 19:00:48Show this Author Only
50#

And moreover Zamateratsu has an youtube channel where he shows off the events when they start. So people were informed furthermore.

The point is if you are not sure about an event don t throw money on it because you think you ll get rich. You all acted like gambling. Going blindly into an fortune machinery like slots in real life. And all players that posted here are well accustomed with the forums and so on. The information was available to them.

  • Registered: 2017-07-24
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On 2018-05-29 19:08:32Show this Author Only
51#
  • Zathroth On 2018-05-29 18:45:11
  • When events list was first posted it didnt say it was cross server. It was updated later after people started asking questions ;')

First of all, the post about the events of May 24th with the Sunflower Covenant Event was last edited on the same date and hour it was initially posted by NarutoSupport. Take a look:

Screenshot_73Screenshot_74

And also cretude said his friend knew it was cross-server, so it seems you're just making stuff up. To be honest if you guys have time to complain about being scammed by a visual bug on forum then you probably also checked the events a day before even because you were curios what came next, and if you were interested enough to pay 200 dollars on a certain event then you probably also read it's description carefully.

  • Registered: 2017-07-24
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On 2018-05-29 19:13:22Show this Author Only
52#

since OG messsed up...they should just cut their losses and give everyone what they paid for..and then make it cross server when this event comes back up the next time




This post was last edited by jonny03narutoon on 2018-05-29 19:18:04.
  • Registered: 2017-07-24
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On 2018-05-29 19:23:15Show this Author Only
53#

Yeah sure guys. You go to a restaurant and order food. On the menu in the restaurant it says that you can order whatever you want. Once you paid for your food, they tell you that you can't get your food if you are not in top 10 of all the customer who has ordered during the week across all the restaurants in the region, and that it is your fault who should have had checked their website because it says so there. You get frustrated and come back for the next couple of days, only to see that it still doesn't say in the menu in the restaurant that you get your food according to yours and other customers payment from other restaurants.


And have you guys thought the opposite? Like if it was written in the game rules and not in the website, would they have said that what is written in the game rules is the final decision?


I'm not trying to spread any misinformation or blame anyone, but clearly there have been a communication mistake between the developers and mods and other people involved in this mistake. The right thing to do here is to make the customer happy and take responsibility for the mistake. The customer (players) shouldn't pay for a mistake made by the developers.


Edit: And lets not forget to not to try to blame all of this on the mods in the forum, and give them some credits for trying to their best. The miscommunication between them and the developers is not entirely their fault. Like the last minute additional events for example. Imagine this, the developers decided on Monday to add some last minute additional events because the planned weekly events didn't pay off well. While they add those events and keep the servers under maintenance, they send message to mods to inform the players of the last minute additional events. As you can see in this context, it is easy to get caught in the cross-fire between the developer and the customer. Those who has ever worked in a customer support knows what I'm talking about.




This post was last edited by Bozz on 2018-05-29 19:37:59.
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On 2018-05-29 19:37:22Show this Author Only
54#
  • Bozz On 2018-05-29 19:23:15
  • Yeah sure guys. You go to a restaurant and order food. On the menu in the restaurant it says that you can order whatever you want. Once you paid for your food, they tell you that you can't get your food if you are not in top 10 of all the customer who has ordered during the week across all the restaurants in the region, and that it is your fault who should have had checked their website because it says so there. You get frustrated and come back for the next couple of days, only to see that it still doesn't say in the menu in the restaurant that you get your food according to yours and other customers payment from other restaurants.


    And have you guys thought the opposite? Like if it was written in the game rules and not in the website, would they have said that what is written in the game rules is the final decision?


    I'm not trying to spread any misinformation or blame anyone, but clearly there have been a communication mistake between the developers and mods and other people involved in this mistake. The right thing to do here is to make the customer happy and take responsibility for the mistake. The customer (players) shouldn't pay for a mistake made by the developers.


    Edit: And lets not forget to not to try to blame all of this on the mods in the forum, and give them some credits for trying to their best. The miscommunication between them and the developers is not entirely their fault. Like the last minute additional events for example. Imagine this, the developers decided on Monday to add some last minute additional events because the planned weekly events didn't pay off well. While they add those events and keep the servers under maintenance, they send message to mods to inform the players of the last minute additional events. As you can see in this context, it is easy to get caught in the cross-fire between the developer and the customer. Those who has ever worked in a customer support knows what I'm talking about.

You go into that restaurant and order food knowing you need to be top 10 (actually top 3) to get best food, you ask yourself top 10 where? This restaurant, or in every restaurant of this type in the region? You gamble thinking it's top 10 in this restaurant yolo, when you know this certain restaurant has many events to buy food that are cross restaurant, even this one was cross server (restaurant) before if I recall, but they changed the name of the event, got a visual bug in and that's it, it's restaurant only event now? On the internet it says top 10 in restaurants everywhere.

Smart players know they end up spending 10x the price of the same food in this event than in another event, and they don't bother spending in the first place, they wait for a better deal because they know there is no chance they get food because there is always guy with bigger wallet.

  • Registered: 2017-07-24
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On 2018-05-29 19:49:58Show this Author Only
55#
  • xxMihai On 2018-05-29 19:37:22
  • You go into that restaurant and order food knowing you need to be top 10 (actually top 3) to get best food, you ask yourself top 10 where? This restaurant, or in every restaurant of this type in the region? You gamble thinking it's top 10 in this restaurant yolo, when you know this certain restaurant has many events to buy food that are cross restaurant, even this one was cross server (restaurant) before if I recall, but they changed the name of the event, got a visual bug in and that's it, it's restaurant only event now? On the internet it says top 10 in restaurants everywhere.

    Smart players know they end up spending 10x the price of the same food in this event than in another event, and they don't bother spending in the first place, they wait for a better deal because they know there is no chance they get food because there is always guy with bigger wallet.

"You go into that restaurant and order food knowing you need to be top 10 (actually top 3) to get best food, you ask yourself top 10 where? This restaurant, or in every restaurant of this type in the region?"

Yes, and that's why you read the description (rules) in the restaurant you visit, and see that it doesn't say anything it being a regional thing. And since you know the customers for this restaurant (your server) very well, you draw the conclusion from the description that it is valid for this restaurant only, and you can actually be one of those in top 10 just for this restaurant (server). And you also check the prize for being top 10, which is an ordinary (still yet rare) food that seems valid to be for that restaurant (server) only since you can easily buy that food with money you actually spent.

And when they actually tell you in the restaurant that it is a regional prize, they still don't show you where in the rankings you are, making other customers (players) who maybe doesn't visit the website to think that it may be just for this restaurant. You get to know this after the week.


  • Registered: 2017-07-24
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On 2018-05-29 19:52:40Show this Author Only
56#

And well... Imagine how the game will be broken by giving those first place rewards to every server in game.

Compare little non merged servers, like i saw in here a lot of stand alone players in ranking getting rewards for 10k spending as well as a player who have spent 50k+.

Is unfair.

  • Registered: 2017-07-24
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On 2018-05-29 19:57:13Show this Author Only
57#
  • Bozz On 2018-05-29 19:49:58
  • "You go into that restaurant and order food knowing you need to be top 10 (actually top 3) to get best food, you ask yourself top 10 where? This restaurant, or in every restaurant of this type in the region?"

    Yes, and that's why you read the description (rules) in the restaurant you visit, and see that it doesn't say anything it being a regional thing. And since you know the customers for this restaurant (your server) very well, you draw the conclusion from the description that it is valid for this restaurant only, and you can actually be one of those in top 10 just for this restaurant (server). And you also check the prize for being top 10, which is an ordinary (still yet rare) food that seems valid to be for that restaurant (server) only since you can easily buy that food with money you actually spent.

    And when they actually tell you in the restaurant that it is a regional prize, they still don't show you where in the rankings you are, making other customers (players) who maybe doesn't visit the website to think that it may be just for this restaurant. You get to know this after the week.


Is not the same thing. Comparing restaurants with this event. And yes some companies, even in my country, are listing the rankings after the event without anyone knowing it from before. You just get a number or something and you know you are in. Once you took part in it You entered with your own will and not being forced by the company you do it on your own risk. Is pure gambling you gone into.

  • Registered: 2017-07-24
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On 2018-05-29 20:05:11Show this Author Only
58#
  • cretude On 2018-05-29 19:52:40
  • And well... Imagine how the game will be broken by giving those first place rewards to every server in game.

    Compare little non merged servers, like i saw in here a lot of stand alone players in ranking getting rewards for 10k spending as well as a player who have spent 50k+.

    Is unfair.

But those actually spent for this event can_already afford to buy him from other events so giving them the prize according to the ranking wouldn't make that big of a difference.


Like when hokage minato came out in events again. He showed up in the lucky star, and I was one of the few people lucky enough to get him for only 400 cps. Big spenders spent around 30k and still didn't get him. Then Hokage minato shows up in literally every event after that where you could actually buy him for half ot that prize. The end result? Those spenders still got him and even if he's a rare ninja now, most of the servers have several players that has him.

It is the same with Edo Tobirama. He doesn't cost more than 20k and could easily be obtained in other events by those spenders. So making it a cross-server prize for a whole region is kinda stingy..




This post was last edited by Bozz on 2018-05-29 20:05:53.
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On 2018-05-29 20:25:38Show this Author Only
59#
  • Bozz On 2018-05-29 20:05:11
  • But those actually spent for this event can_already afford to buy him from other events so giving them the prize according to the ranking wouldn't make that big of a difference.


    Like when hokage minato came out in events again. He showed up in the lucky star, and I was one of the few people lucky enough to get him for only 400 cps. Big spenders spent around 30k and still didn't get him. Then Hokage minato shows up in literally every event after that where you could actually buy him for half ot that prize. The end result? Those spenders still got him and even if he's a rare ninja now, most of the servers have several players that has him.

    It is the same with Edo Tobirama. He doesn't cost more than 20k and could easily be obtained in other events by those spenders. So making it a cross-server prize for a whole region is kinda stingy..

Well,the amount of ppl who had spent in that event would have been minimal. As top spender I wouldnt be interested on that event since u can invest ur ingots in a mich wiser way.


  • Registered: 2017-07-24
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On 2018-05-29 20:29:50Show this Author Only
60#
  • Bozz On 2018-05-29 20:05:11
  • But those actually spent for this event can_already afford to buy him from other events so giving them the prize according to the ranking wouldn't make that big of a difference.


    Like when hokage minato came out in events again. He showed up in the lucky star, and I was one of the few people lucky enough to get him for only 400 cps. Big spenders spent around 30k and still didn't get him. Then Hokage minato shows up in literally every event after that where you could actually buy him for half ot that prize. The end result? Those spenders still got him and even if he's a rare ninja now, most of the servers have several players that has him.

    It is the same with Edo Tobirama. He doesn't cost more than 20k and could easily be obtained in other events by those spenders. So making it a cross-server prize for a whole region is kinda stingy..

You are right. As you said spenders , in order to get that Minato, gave money to this company (30k ingots converted to real value) and they haven t got him. So everyone of those got Minato? No. No one will get those rewards from first place because is unfair (except the rank 1 in cross server event obviously) to other players. All players should inform in the best way before proceeding into actions. No one forced them to spend in it. And when there are some question marks about this event would be best to don t even think about spending in.




This post was last edited by cretude on 2018-05-29 20:30:48.
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