SEARCH
5.0 GNW Treasure Minato
Reply
Views: 3275 ｜ Replies: 10
[ Bugs ] Request timeout problem

 [

Copy Link

]

Reiketsu
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 130
On 2016-08-28 06:57:43 ｜ Show this Author Only ｜ Descending Order
1＃ Go To
im having this problem since 1 week ago or something like that, i get disconnected while playing, and cant connect back for some minutes, happens most of the time, is not my internet problem, i thought that too, but can confirm is not, so, i am not really sure if there is a solution or i am just fked

http://puu.sh/qQJy8/b8648c7268.jpg



This post was last edited by Reiketsu at 2016-8-28 07:18
Reply
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-08-28 07:10:56 ｜ Show this Author Only
2＃
i have the same problam
Reply
Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-28 07:19:17 ｜ Show this Author Only
3＃
Please fill this report form :

Platform (Browser/Facebook/Client) :
Server ID :
Character Name :
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Bug Description :
Screenshot :
Operation System :
Resolution :
Your computer time-zone/Country :
Are you using VPN or not ? :
Reply
Reiketsu
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 130
On 2016-08-28 07:26:32 ｜ Show this Author Only
4＃
  • Daiske On 2016-08-28 07:19:17
  • Please fill this report form :

    Platform (Browser/Facebook/Client) :
    Server ID :
    Character Name :
    UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
    Bug Description :
    Screenshot :
    Operation System :
    Resolution :
    Your computer time-zone/Country :
    Are you using VPN or not ? :
Platform (Browser/Facebook/Client) : Client (happens on browser too)

Server ID : s10 shikamaru

Character Name : Reiketsu

UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") : 200000083968963

Bug Description : Get disconnected several times, cant connect back for some minutes, and when i connect normally get disconnected again some minutes after and doesnt work really well when connected(laggy) Also, sometimes when trying to log in, it stop loading at 14% and says request timeout again.

Screenshot : http://puu.sh/qQJy8/b8648c7268.jpg

Operation System : Windows 10

Resolution : 1920x1080

Your computer time-zone/Country : UTC-03:00 / Uruguay

Are you using VPN or not ? : No

This post was last edited by Reiketsu at 2016-8-29 07:13
Reply
Reiketsu
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 130
On 2016-08-28 09:09:08 ｜ Show this Author Only
5＃
so there is no solution?
Reply
Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-28 17:46:44 ｜ Show this Author Only
6＃
  • Reiketsu On 2016-08-28 09:09:08
  • so there is no solution?
We will investigate this problem. Please be patient.
Reply
Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-29 05:10:33 ｜ Show this Author Only
7＃
  • Reiketsu On 2016-08-28 07:26:32
  • Platform (Browser/Facebook/Client) : Client (happens on browser too)

    Server ID : s10 shikamaru

    Character Name : Reiketsu

    UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") : 200000083968963

    Bug Description : Get disconnected several times, cant connect back for some minutes, and when i connect normally get disconnected again some minutes after and doesnt work really well when connected(laggy) Also, sometimes when trying to log in, it stop loading at 14% and says request timeout again.

    Screenshot : http://puu.sh/qQJy8/b8648c7268.jpg

    Operation System : Windows 10

    Resolution : 1920x1080

    Your computer time-zone/Country : UTC-03:00 / Uruguay

    Are you using VPN or not ? : No

    This post was last edited by Reiketsu at 2016-8-29 07:13
In order to help you, I need your UID. UID is number.

Go to your profile (icon in the right top corner) - "change nickname". You will find it there.
Reply
Reiketsu
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 130
On 2016-08-29 07:13:12 ｜ Show this Author Only
8＃
  • Daiske On 2016-08-29 05:10:33
  • In order to help you, I need your UID. UID is number.

    Go to your profile (icon in the right top corner) - "change nickname". You will find it there.
200000083968963
Reply
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-08-30 22:32:36 ｜ Show this Author Only
9＃
Im having the Same Problem cant play 2 days from now,.. cant even join events and claim some good stuff.. im on Server 70 my friends is on server 70 too i think you need to focus on this problem thanks... i already use mini client,,,clear cache ..use the game doctor..but the problem is still there hope you fix it soon.. i already post to your page but no response...

PS. my internet connection is good and i think its the server problem...
Reply
Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-31 06:00:24 ｜ Show this Author Only
10＃
  • On 2016-08-30 22:32:36
  • Im having the Same Problem cant play 2 days from now,.. cant even join events and claim some good stuff.. im on Server 70 my friends is on server 70 too i think you need to focus on this problem thanks... i already use mini client,,,clear cache ..use the game doctor..but the problem is still there hope you fix it soon.. i already post to your page but no response...

    PS. my internet connection is good and i think its the server problem...
We are sorry for the inconvenience. We will check this problem. For now, please use browser version of the game.
Reply
Reply
Quicky Post
Reply

Log in in order to Post. | Register