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[ Bugs ] Request timeout problem

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  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 130
On 2016-08-28 06:57:43Show this Author OnlyDescending Order
1# Go To
im having this problem since 1 week ago or something like that, i get disconnected while playing, and cant connect back for some minutes, happens most of the time, is not my internet problem, i thought that too, but can confirm is not, so, i am not really sure if there is a solution or i am just fked

http://puu.sh/qQJy8/b8648c7268.jpg



This post was last edited by Reiketsu at 2016-8-28 07:18
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-08-28 07:10:56Show this Author Only
2#
i have the same problam
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-28 07:19:17Show this Author Only
3#
Please fill this report form :

Platform (Browser/Facebook/Client) :
Server ID :
Character Name :
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Bug Description :
Screenshot :
Operation System :
Resolution :
Your computer time-zone/Country :
Are you using VPN or not ? :
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 130
On 2016-08-28 07:26:32Show this Author Only
4#
  • Daiske On 2016-08-28 07:19:17
  • Please fill this report form :

    Platform (Browser/Facebook/Client) :
    Server ID :
    Character Name :
    UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
    Bug Description :
    Screenshot :
    Operation System :
    Resolution :
    Your computer time-zone/Country :
    Are you using VPN or not ? :
Platform (Browser/Facebook/Client) : Client (happens on browser too)

Server ID : s10 shikamaru

Character Name : Reiketsu

UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") : 200000083968963

Bug Description : Get disconnected several times, cant connect back for some minutes, and when i connect normally get disconnected again some minutes after and doesnt work really well when connected(laggy) Also, sometimes when trying to log in, it stop loading at 14% and says request timeout again.

Screenshot : http://puu.sh/qQJy8/b8648c7268.jpg

Operation System : Windows 10

Resolution : 1920x1080

Your computer time-zone/Country : UTC-03:00 / Uruguay

Are you using VPN or not ? : No

This post was last edited by Reiketsu at 2016-8-29 07:13
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 130
On 2016-08-28 09:09:08Show this Author Only
5#
so there is no solution?
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-28 17:46:44Show this Author Only
6#
  • Reiketsu On 2016-08-28 09:09:08
  • so there is no solution?
We will investigate this problem. Please be patient.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-29 05:10:33Show this Author Only
7#
  • Reiketsu On 2016-08-28 07:26:32
  • Platform (Browser/Facebook/Client) : Client (happens on browser too)

    Server ID : s10 shikamaru

    Character Name : Reiketsu

    UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") : 200000083968963

    Bug Description : Get disconnected several times, cant connect back for some minutes, and when i connect normally get disconnected again some minutes after and doesnt work really well when connected(laggy) Also, sometimes when trying to log in, it stop loading at 14% and says request timeout again.

    Screenshot : http://puu.sh/qQJy8/b8648c7268.jpg

    Operation System : Windows 10

    Resolution : 1920x1080

    Your computer time-zone/Country : UTC-03:00 / Uruguay

    Are you using VPN or not ? : No

    This post was last edited by Reiketsu at 2016-8-29 07:13
In order to help you, I need your UID. UID is number.

Go to your profile (icon in the right top corner) - "change nickname". You will find it there.
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 130
On 2016-08-29 07:13:12Show this Author Only
8#
  • Daiske On 2016-08-29 05:10:33
  • In order to help you, I need your UID. UID is number.

    Go to your profile (icon in the right top corner) - "change nickname". You will find it there.
200000083968963
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-08-30 22:32:36Show this Author Only
9#
Im having the Same Problem cant play 2 days from now,.. cant even join events and claim some good stuff.. im on Server 70 my friends is on server 70 too i think you need to focus on this problem thanks... i already use mini client,,,clear cache ..use the game doctor..but the problem is still there hope you fix it soon.. i already post to your page but no response...

PS. my internet connection is good and i think its the server problem...
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-31 06:00:24Show this Author Only
10#
  • On 2016-08-30 22:32:36
  • Im having the Same Problem cant play 2 days from now,.. cant even join events and claim some good stuff.. im on Server 70 my friends is on server 70 too i think you need to focus on this problem thanks... i already use mini client,,,clear cache ..use the game doctor..but the problem is still there hope you fix it soon.. i already post to your page but no response...

    PS. my internet connection is good and i think its the server problem...
We are sorry for the inconvenience. We will check this problem. For now, please use browser version of the game.
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