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[ Bugs ] Request timeout problem

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  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-28 07:19:17Show All Posts
3#
Please fill this report form :

Platform (Browser/Facebook/Client) :
Server ID :
Character Name :
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Bug Description :
Screenshot :
Operation System :
Resolution :
Your computer time-zone/Country :
Are you using VPN or not ? :
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-28 17:46:44Show All Posts
6#
  • Reiketsu On 2016-08-28 09:09:08
  • so there is no solution?
We will investigate this problem. Please be patient.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-29 05:10:33Show All Posts
7#
  • Reiketsu On 2016-08-28 07:26:32
  • Platform (Browser/Facebook/Client) : Client (happens on browser too)

    Server ID : s10 shikamaru

    Character Name : Reiketsu

    UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") : 200000083968963

    Bug Description : Get disconnected several times, cant connect back for some minutes, and when i connect normally get disconnected again some minutes after and doesnt work really well when connected(laggy) Also, sometimes when trying to log in, it stop loading at 14% and says request timeout again.

    Screenshot : http://puu.sh/qQJy8/b8648c7268.jpg

    Operation System : Windows 10

    Resolution : 1920x1080

    Your computer time-zone/Country : UTC-03:00 / Uruguay

    Are you using VPN or not ? : No

    This post was last edited by Reiketsu at 2016-8-29 07:13
In order to help you, I need your UID. UID is number.

Go to your profile (icon in the right top corner) - "change nickname". You will find it there.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-31 06:00:24Show All Posts
10#
  • On 2016-08-30 22:32:36
  • Im having the Same Problem cant play 2 days from now,.. cant even join events and claim some good stuff.. im on Server 70 my friends is on server 70 too i think you need to focus on this problem thanks... i already use mini client,,,clear cache ..use the game doctor..but the problem is still there hope you fix it soon.. i already post to your page but no response...

    PS. my internet connection is good and i think its the server problem...
We are sorry for the inconvenience. We will check this problem. For now, please use browser version of the game.
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