Recharge page slow/glitched

5.0 GNW Treasure Minato

Views: 999 ｜ Replies: 3

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JustSaying Registered: 2017-07-24 Topics: 27 Posts: 741 On 2018-01-01 20:10:12 ｜ Show this Author Only ｜ Descending Order 1＃ Go To I tried recharging using mini client several times and it froze. Then tried using the website and took forever to load. :( This post was last edited by JustSaying on 2018-01-01 20:10:12. Reply

Spade ♣

Registered: 2017-07-24
Topics: 1
Posts: 44

On 2018-01-02 12:16:22 ｜ Show this Author Only

2＃

Hi JustSaying~ hope you had a good 2018 ^__^

Sorry to hear about the freezing and loading issues! Try checking your internet connection + restart / refreshing your client or browser. If you continue to encounter these issues, please submit a ticket through Customer Service Ticketing system, as it requires information that can't be addressed in a public forum.

Customer Service is located in the upper right corner of the game (browser or mini-client)--see screenshot below.

This will prompt a new window; then select "Recharge Problems" and create your ticket there.

Thank you!

JustSaying

Registered: 2017-07-24
Topics: 27
Posts: 741

On 2018-01-02 20:33:47 ｜ Show this Author Only

3＃

Spade ♣ On 2018-01-02 12:16:22
Hi JustSaying~ hope you had a good 2018 ^__^
Sorry to hear about the freezing and loading issues! Try checking your internet connection + restart / refreshing your client or browser. If you continue to encounter these issues, please submit a ticket through Customer Service Ticketing system, as it requires information that can't be addressed in a public forum.
Customer Service is located in the upper right corner of the game (browser or mini-client)--see screenshot below.
This will prompt a new window; then select "Recharge Problems" and create your ticket there.
Thank you!

Thanks :)

Quicky Post