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- Registered: 2017-07-24
- Topics: 27
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1＃ Go ToI tried recharging using mini client several times and it froze. Then tried using the website and took forever to load. :(
This post was last edited by JustSaying on 2018-01-01 20:10:12. -
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- Registered: 2017-07-24
- Topics: 1
- Posts: 44
Hi JustSaying~ hope you had a good 2018 ^__^
Sorry to hear about the freezing and loading issues! Try checking your internet connection + restart / refreshing your client or browser. If you continue to encounter these issues, please submit a ticket through Customer Service Ticketing system, as it requires information that can't be addressed in a public forum.
Customer Service is located in the upper right corner of the game (browser or mini-client)--see screenshot below.
This will prompt a new window; then select "Recharge Problems" and create your ticket there.
Thank you!
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- Registered: 2017-07-24
- Topics: 27
- Posts: 741
- Spade ♣ On 2018-01-02 12:16:22
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Hi JustSaying~ hope you had a good 2018 ^__^
Sorry to hear about the freezing and loading issues! Try checking your internet connection + restart / refreshing your client or browser. If you continue to encounter these issues, please submit a ticket through Customer Service Ticketing system, as it requires information that can't be addressed in a public forum.
Customer Service is located in the upper right corner of the game (browser or mini-client)--see screenshot below.
This will prompt a new window; then select "Recharge Problems" and create your ticket there.
Thank you!
Thanks :)
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