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[ Other ] Server Merge Survey

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  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 23
On 2017-05-01 21:02:35Show this Author OnlyDescending Order
1# Go To
So, we were told to send an email to receive a survey. It's been 6 days, and we haven't gotten one. I asked support and they said this:

Dear Ninja

Thank you for contacting us
Please post your merger server on this link :http://forum.naruto.oasgames.com/en/forum.php?mod=viewthread&tid=17584&extra=page%3D1
They do merger every 2 weeks however they need to survey and find other server similar with your server.
Please be informed we dont have anything to do with merger server.
They will look after your request.
Thank you for your understanding

Best Regards
Naruto Online Support Team

Sent an hour ago. Which is weird because the thread they linked is closed. So, do we wait two weeks to get the survey? Or do we need to email again?
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 101
On 2017-05-01 21:09:40Show this Author Only
2#
They will open another Thread for this week in the news section with server merge, that's not the problem. The real issue here is that they didn't do a server merge since hell knows when. And even when they do, they merge very few servers. Like very few. If ANY.
This was one of the most important request that the player base has made, they promised they will merge more servers but they failed to keep their word on that. And a lot of people are starting to quit because of this, f2p, moderate p2w and heavy spenders alike.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 23
On 2017-05-01 21:33:38Show this Author Only
3#
  • SenjuMusashi On 2017-05-01 21:09:40
  • They will open another Thread for this week in the news section with server merge, that's not the problem. The real issue here is that they didn't do a server merge since hell knows when. And even when they do, they merge very few servers. Like very few. If ANY.
    This was one of the most important request that the player base has made, they promised they will merge more servers but they failed to keep their word on that. And a lot of people are starting to quit because of this, f2p, moderate p2w and heavy spenders alike.
That *s. I was getting excited since someone came to our server and asked us all these questions. I'm starting to wonder if they've been doing that to every server who's asked recently. Make them think they have a chance at a merge, then leave them hanging without an update.
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 49
On 2017-05-01 21:43:06Show this Author Only
4#
Looking at the merges it's such a dissapointment, our server is the 2ND oldest that hasn't gotten a merge even though we've been posting for one over the last 3 months now, no survey or anything like it. We then get told they are working on merges now harder then ever yet 3 weeks went by and 6 clusters where merged. 2 per week, literally no more then what was being merged before what happened and absolutely no change has happened. It's amazing how a company can be so deaf when it's clients are upset and borderline outraged.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 101
On 2017-05-01 21:50:28Show this Author Only
5#
  • Fxoe On 2017-05-01 21:33:38
  • That *s. I was getting excited since someone came to our server and asked us all these questions. I'm starting to wonder if they've been doing that to every server who's asked recently. Make them think they have a chance at a merge, then leave them hanging without an update.
Well, if they at least ask you questions about that than you are closer than others. They do merge servers, just that they merge extremely few compared to what they should. And there are weeks in which they don't merge any.
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-05-02 05:47:01Show this Author Only
6#
  • Fxoe On 2017-05-01 21:33:38
  • That *s. I was getting excited since someone came to our server and asked us all these questions. I'm starting to wonder if they've been doing that to every server who's asked recently. Make them think they have a chance at a merge, then leave them hanging without an update.
That's incorrect.

We sent out ambassadors to conduct an investigation on the server.
However, please understand that there's quite a number of servers who are requesting Mergers, some who have been on the list for quite some time.

I understand it brings hope when an ambassador does show up, but that's a good thing. It means that your server has been officially recorded and revised. However, there's still quite a large number of servers that need mergers ahead. As Ace has said in the thread. It can take from 2-3 months after an ambassador arrives.


You may find the server request thread located here

Hopefully, this helps.
If you have any question, feel free to message me!
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