So, we were told to send an email to receive a survey. It's been 6 days, and we haven't gotten one. I asked support and they said this:
Dear Ninja
Thank you for contacting us
Please post your merger server on this link :http://forum.naruto.oasgames.com/en/forum.php?mod=viewthread&tid=17584&extra=page%3D1
They do merger every 2 weeks however they need to survey and find other server similar with your server.
Please be informed we dont have anything to do with merger server.
They will look after your request.
Thank you for your understanding
Best Regards
Naruto Online Support Team
Sent an hour ago. Which is weird because the thread they linked is closed. So, do we wait two weeks to get the survey? Or do we need to email again?