Admins or moderators should at least inform us when this problem will be fixed, for example: this issue will be solve in 10 days. It is not about arena rewards anymore, is about how they treats the community, this game doesn't care about us, all they care about is something else and we all know what it is. And I think we have every right to complain, about arena, about many other things. And in the end they will lose, we all will leave this game and nobody will support it anymore.
P.S. How they treats us is just unprofessional. And maybe admins and moderators do not know more than we know...