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Nickname: Daiske
User Group: User
Statistics: Topics 164 ｜Posts 3533

ACTIVITY: Registered: 2017-07-24 19:01:54; Last Login: 2023-08-10 18:18:08; Last Post: 2022-02-22 06:59:27

TITLE SECTION REPLIES/VIEWS LAST POST

[Help] Cannot login CN server
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Hello If you are experiencing any type of issue with CN version of the game, you will have to contact their customer service.
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General Discussion

3

1041

Daiske
2019-10-29 19:55:40

When the game doesn't make sense...
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I can check it with devs for you but you will have to be more specific regarding the SWB issue. Or if possible, if everything was explained in your ticket, send me your UID via private message and we will check your CS ticket.
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General Discussion

57

18740

Waka_Man
2019-11-26 14:14:39

When the game doesn't make sense...
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There is no such thing as "hidden server". It is simply a test server that is not accessible to players. Like any other game, we also have this type of development feature and and type of screenshots we put into the game as part of new feature introduction are taken from this test server. As for the Hokage Office mails. those are official mails sent either by us, operation team, or by system.
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General Discussion

57

18740

Waka_Man
2019-11-26 14:14:39

Sanin Youth Pack - Goldfish event compensation
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Hello. We have noticed this issue right after we finished the maintenance. We took servers down again for emergency maintenance and fixed this issue. This situation is different from the one with Sakura/Sasuke pack because we were able to take actions right away (as you've mentioned, it was early morning for these servers/players) and not that many players (if any) were able to abuse this issue. With that being said, at the moment we do not plan to send any compensation, nor return the packs back to the redeemable shop. While I do not know the exact number of players atm, we will check it. We apologize for this situation.
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General Discussion

33

25780

Scarlettblue
2019-10-18 16:07:38

Jugo Breakthroughs Bugged
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Hello Are you still experiencing this issue? It should be okay now, if not please let us know.
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Bugs & Support

3

1677

TobiragoOda
2019-10-10 22:41:33

[Suggestions] Ending Gender-Separation in Hot Springs?
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Hello. Unfortunately, we do not plan to revert this change.
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Bugs & Support

2

929

Daiske
2019-10-04 22:42:36

[Bugs] :(
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Hello There was update to Flash Player, your latest update or some files from it got most likely corrupted. Try to re-install the latest version of Flash Player to assure that all files are okay and no file is corrupted. That should fix the issue. If not, do not hesitate to let us know.
"

Bugs & Support

6

2991

tylermotoki
2019-10-08 22:58:18

Ino's flowers
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Hello. Please make sure to check event deadline. If the event is still active, take a screenshot of the event with server date and time. Then contact us via CS ticket and we will check your logs. link to CS - clcik here
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Bugs & Support

2

631

Daiske
2019-10-03 00:20:51

flash loading failure
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Hello There was update to Flash Player, your latest update or some files from it got most likely corrupted. Try to re-install the latest version of Flash Player to assure that all files are okay and no file is corrupted. That should fix the issue. If not, do not hesitate to let us know.
"

Bugs & Support

12

12577

mlkisa
2019-10-09 03:28:50

[Suggestions] Please Add % tactics soon in the game
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Unfortunately, CS forum section is not a place for discussions. Therefore, I will be closing this thread ~
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Bugs & Support

25

15113

Daiske
2019-09-29 14:48:26