UID:200000085926115
Server ID and Server Time-Zone: S44: Deidara LA Server time: 2017-03-09 21:15:29
Character Name: S44 Meruem
Level: 90
Last Login Day: Today
The items you lost: Itachi SN frags
Description of the situation: The current amount I had was 64 fragments, as of late it now shows 54. I don't know if it's a visual bug of some sort, but I have video proof up to pulling 2 super rares, but nothing after that.
Screens:

UID:200000083696893
Server ID and Server Time-Zone: S17, Zabuza , UK
Character Name: minato
Level: 83
Last Login Day: 22/03/2017
The items you lost:ingots + coupons
Description of the situation: Purchased 8(x10 adv refines) which was 2176 coupons with 20% discount, showed me the cost before purchasing. Charged me full price which led to my coupons + ingots being used
Screens:

UID:200000091766986
Server ID and Server Time-Zone: UK S163 king of hell
Character Name: ❀
Level: 89
Last Login Day: 3/22 , 2017 (it happened this morning)
The items you lost:
missing about 50 fragments of Itachi Uchiha (Susano's)
Description of the situation:
I had 69 fragments before but now I only got 19............
Screens:

UID: 200000088744419
Server ID and Server Time: S99:Hana NY
Character Name: Toshiro
Level 83
Last Login: 3/23/2017 10:15am
Item Lost: 10 Seals
Description:
Yesterday (3/22/2017) at approximately 17:20 when I selected the Kage Treasure 10 Draw it took my seals but never gave me the draws.

Screen:
This post was last edited by mit***@gmail.com at 2017-3-23 22:53

Urgent ! entire character Data lost !
UID : 200000096204085
Server ID and Timezone - S426 : Art of Puppetry, Uk timezone.
Character name : SayoArandell
Level : 47
Last login day : 25th march, morning
Description : i was playing yesterday like normal, but today when i tried to log in, it appeared as if i have no character and need to make a new one (yes i checked if the server is right).

there are no screens as there is no character, only the new character making window (select ninja and ninja name).

please, i spent money on this account, i want this problem resolved as its unimaginable for me that i spent money on this and an entire character and progress dissapears from the server, i couldnt even participate in GNW as a group leader for my group because of this. !

thank you in advance.

Hello, yes ive been apparently having problems with the team instance. im only getting 5 attempte a week while others are getting like 25!! please help, this is a serious disadvantage and i would like help to be on track again. ive been paying for 3 weeks and only getting 5 ninja tools a week while its possible to get 20!!?? i ask again please help this is an unfair disadvantage and would like it fixed before i fall behind, i worked hard on this toon and it isnt fair if i fall way behind becaue of a game bug. PLEASE HELP!! :funk:

UID# : 200000085068692
Server and Time Zone: server429 time zone west LA
character name: Smoke
Level 57
Last log in day: March 26th
Items lost: ninja tools from team instance
ever since i started playing on here, i have only been getting 5 ninja tools rewards a week and ive found out recently that everyones been getting 25 a week. that means i have failed to recieve somewheres around 60 ninja tools!! since ive started and have heard that this is a game bug. If you could please help that would be great as ive worked hard on my toon and this is a great disadvantage and is costing me sorely in power and stuff, especially since i dont get to enjoy the game as much as other becasue I dont get as many rewards for doing team instances. Not even close!! 5 a week?? when everyone getting 25 a week?? to be clear, im only getting 5 tools a week in ALL. thats it just 5 and eveyones supposed to get 25, i been here about 3 weeks so im behind somewhes close to 60 ninja tools!! thats alot and it hurts. please help

UID:200000084153446
Server: S27 UK
Character Name: Terex
Level: 90
Last login day:28.03.2017
Items lost:Ingots
Description: i bought 70x sakura fragments (22.03.2017) with the 20% discount the price on the confirmation box was about 2700~ ingots + the coupons i had in that current time, but it ended up spending 3700~+ ingots + my coupons.





This post was last edited by mig***@hotmail.com at 2017-3-28 18:05

UID: 200000085621683
Server ID and Server Time-Zone: Server 31 - Asuma, Asia HK
Character Name: ShuAkai
Level: 85
Last Login Day: March 28,2017
The items you lost: Seal Scrolls. My Seal Scrolls used to be around 6 or 7 at that time. The 6 from the screenshot is what i've got from the thanksgiving and the compensation. Red Ninja Tools (all at least level 15 or higher). Runes on my Summon.
Description of the situation: I tried to login from the mini client with the saved USERNAME and PASSWORD that works well for me every time. At that time it displays Incorrect Username/Password although i didn't change anything. I tried to login from the browser but it didn't work as well. It displays "Wrong Information". I tried logging in from the browser many times and i tried clearing my cache and then refreshing but the problem stays the same. After quite a while, i retrieved it using the security question. It allowed me to change my password and I did change it. When i logged in, that's when I lost my items. My power used to be around 43k max but now i'm only at 33k.
Screens: This post was last edited by oki***@yahoo.com at 2017-3-28 23:51

UID: 200000084758367

Server ID and Server time-zoned: S31- Asuma, Asia HK
Character name: JonoroHamada
Lvl: 81
Last Login Day: Tuesday
Description of the situation: All of my ninja tools are gone, All of my summon runes are gone
Screens: This post was last edited by Loki011 at 2017-3-29 00:15 This post was last edited by Loki011 at 2017-3-29 15:16 This post was last edited by Loki011 at 2017-3-29 15:17

Hello, I recently lost my ninja in naruto online.

Server: 204 shadow clone U.S. (username: Jupiter from s204)
Character I lost: Naruto Sage mode
Day I lost my character: march 5th at 2:30 EST time
UID: 100014967250763
Situation: I pulled 10 on sage treasure using my IPhone. (Using puffin browser to play naruto online) and my phone froze when it showed the sage naruto pull. I restated the game and went to go level my ninja but it said I didn't have it. I kept refreshing the page but nothing happened. I'm disappointed in this bug. Please refund ASAP!

Images (of when I pulled it)
https://mail.google.com/mail/u/1/?ui=2&ik=172cd6f860&view=fimg&th=15b1b33827f602fc&attid=0.1&disp=inline&safe=1&attbid=ANGjdJ-2Rlwlx8aCEG1s6sNOa5rBDqifZ1L_kx4pApwgjpKz1srRA2bxSOFk5b4IZipiq8XEM_yjPp6HcSFeBnBRScS7v1ojEFZu3Jav3mju282-MoFl8JktaWrvLDs&ats=1490810019728&rm=15b1b33827f602fc&zw&sz=w1366-h631



https://mail.google.com/mail/u/1/?ui=2&ik=172cd6f860&view=fimg&th=15b1b2fa88c61914&attid=0.1&disp=inline&safe=1&attbid=ANGjdJ-OaVa1zdGiVUi-UDDXUpNzLPh9vKX2_KkALcS7EjjxGD2eQ6D9EwFzk*3r_WCuBlF2nyYYKz2-29p_cckP9NkhbCWNvDjCSQ90A4W-57eFPVHX5evMsftXk&ats=1490810019732&rm=15b1b2fa88c61914&zw&sz=w1366-h631












This post was last edited by swi***@gmail.com at 2017-3-30 01:54

UID : 200000086653423
Server ID and Server Time-zone : S27-Hashirama UK
Character Name : Cwalk
Level : 89
Last login day : 31.03.2017
The items you lost : A daily sign-in stamp
Description of the situation : Even though i was active on the date of 27.03.2017 , the stamp i did apply that day vanished the next day, therefore i can not redeem the full month sign-in reward. Is it possible to please look into it ? From what i know , several ppl had the same problem. Thank you

UID: 200000084240792
Server ID and Server Time-Zone: S27-Hashirama UK
Character Name: s0nyckRO
Level: 89
Last Login Day: 31.03.2017
The items you lost: Daily sign-in stamp
Description of the situation: in date of 28.03.2017 i lose sign-in stamp, but i was online and i make sign-in

UID : 200000084248558
Server ID and server Time-Zone : S27- Hashirama , UK
Character Name : Dotzy
Level : 89
Last login day : 31.03.2017
The items you lost : Daily sign-in rewards
Description of the situation : The sign in marks for 2 days weren't in the daily log in screen, even though i did make sure to check in every day , and click on them if the screen didn't pop up like it's supposed to. The days i didn't get the check-in for are : 27.03 and 29.03. ; if it's possible for you to check the activity those days, you will see i was logged in and active. Thank you

UID: 200000099407878
Server ID and Server Time-zone : S27- Hashirama UK
Character Name : Nova
Level : 70
Last login day : 31/03/2017
The items i lost : Daily sign in check mark
Description of the situation : The mark for 1 day from the last week dissapeared, for the 27/03 . I was online, i oppened the benefit hall and checked in there, next day it was gone. If it's possible, i would like to get the daily sign in rewards as i was active the entire month . Thank you

UID:200000098643012

Server: S350 Vacuum Bullets

Time Zone: Us Pacific East.

Username: TheDreemur

Day: April 1st ( This isnt a joke I assure)

Situation: The other day I was going to see the black market and I was excited to see naruto frags!:D
Then I realized I lost coupons, and Today, on further inspection. I had lost just a couple naruto frags, so instead of giving me the coupons (I had a hundred, but thanks to bonuses I now have 63) (originally after the lost 33) if you could give me 7 naruto frags please that be great, and or 67 coupons.

UID: 200000096642447
Server ID and Server Time-Zone: s335 Quicklime NY
Character Name: Leo
Level: 77
Last Login Day: 07:00 (roughly) 2017-04-02
Description of the situation: Account was taken, name changed to Queen, passwords changed (both forums & in game).
Screens: This post was last edited by Deathpoke at 2017-4-3 08:39

UID: ???
Server ID: S375 (country: italy)
Character Name: Dago (mail: virtualufo@hotmail.com)
Level: 68
Last Login Day: 2017-04-03
Description of the situation: Forgot account password, no phone no security question and no mail set. Try use forgot pass but never found correct game/server and system refuse request. Can help me??