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[ Bugs ] Buggs on Ninetails

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  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 41
On 2016-11-11 05:11:31Show this Author OnlyDescending Order
1# Go To

Hi i have now a really big bugg, i don't say about system request, system request is.null, i'm speaking about that i spend my 30k coins on anbu support+ 30 cupons for kage support and after before the start of ninetails, 1 min before, my screen on game was freezed and i saw only the system error, so i go to refresh but for enter in game i spend more than 1 min, but normaly i need only 10-20 sec max, idk what was going on, so i go to ninetails, but when i enter again, i saw that i didn't have all my supports, and before i spend all my money on nine gates, so i don't know if they let me back my cupons, or if spend it for bugg, bcs before of ninetails start i was inside and all worked good, after that bugg i don't have supports, so anyway i go to att ninetails, but when i arrive to kurama, and i enter in the fight, i w8 al lot of time for that loading, and at the end of 99% he go to freeze like in that screen, so now i want know if i go to spend my cupons and why i get all that bugg and if i can get 1 little recompention for that thing bcs i didn't do that event for that bugg ty


  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-11 07:40:59Show this Author Only
2#
Hello,

thank you for contacting us.

"i spend more than 1 min, but normaly i need only 10-20 sec max" - This is caused by unstable or slow internet connection.

Regarding your question about lost buffs - please give me your character name, server ID and UID and we will check it for you.

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 41
On 2016-11-11 08:12:15Show this Author Only
3#
ok i'm VerDandi
Server: 100 hanabi
anyway system request is.null that error is too for laggs, and can i know where is servers bcs i'm from italy and idk how is my ping on naruto, only for understand how it can be
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-13 01:30:55Show this Author Only
4#
  • VerDanDi On 2016-11-11 08:12:15
  • ok i'm VerDandi
    Server: 100 hanabi
    anyway system request is.null that error is too for laggs, and can i know where is servers bcs i'm from italy and idk how is my ping on naruto, only for understand how it can be
Without UID I can't help you.

UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
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