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[ Other ] My account has been accesed unauthorizedly

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  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 36
On 2016-11-10 08:39:36Show this Author OnlyDescending Order
1# Go To
I played the game today somewhere between 5-7 server time and logged out but when I came back 40 minutues earlier I noticed some magatamas in my inventory so I cheked the weapon slots but they were full. Tnen I saw that the 900 coupons that I saved became 150 and i had saved 45 seals but only 5 remain now. Some medium refines were boiught too. i have never bought refines for coupons before. So i think my account has been *ed.

Please check it and help me out.
This post was last edited by Renroar at 2016-11-10 08:40 This post was last edited by Renroar at 2016-11-10 08:45 This post was last edited by Renroar at 2016-11-10 08:46
  • Registered: 2017-07-24
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On 2016-11-10 10:53:06Show this Author Only
2#
Well first thing is change your password asap, and if you use same email/password for other stuff you better check those too.
  • Registered: 2017-07-24
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  • Posts: 36
On 2016-11-10 11:09:59Show this Author Only
3#
I already did. Whoever entered my account is familiar with this game.
I think everyone should change their passwords to even stronger ones.
It is very sad that they used my Seal Scrolls :( I was saving them for Kage Treasure
This post was last edited by Renroar at 2016-11-10 11:11
  • Registered: 2017-07-24
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  • Posts: 496
On 2016-11-10 11:17:24Show this Author Only
4#
  • Renroar On 2016-11-10 11:09:59
  • I already did. Whoever entered my account is familiar with this game.
    I think everyone should change their passwords to even stronger ones.
    It is very sad that they used my Seal Scrolls :( I was saving them for Kage Treasure
    This post was last edited by Renroar at 2016-11-10 11:11

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This post was last edited by Deletum on 2019-02-01 21:42:34.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 36
On 2016-11-10 11:21:35Show this Author Only
5#
I signed up from email. Now I think I should've used facebook instead :(
  • Registered: 2017-07-24
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On 2016-11-10 11:22:31Show this Author Only
6#
Have you given information about your account to other people ?
Have you visit a website that is not connected to Oasis Games ?
If not..
Give me ur UID / Server Information and Character Name.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 36
On 2016-11-10 11:27:35Show this Author Only
7#
  • On 2016-11-10 11:22:31
  • Have you given information about your account to other people ?
    Have you visit a website that is not connected to Oasis Games ?
    If not..
    Give me ur UID / Server Information and Character Name.
I didn't give anyone my details which is why I'm completely baffled.
I use the client to login most of the time. I do use the Chinese combo simulator but I doubt that has anything to do with this.


UID :- 200000086186076
Server :- S1
Character Name :- Renroar
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 106
On 2016-11-10 12:14:00Show this Author Only
8#
So, we got some options here what exactly happened.
1. There was a bug in the Login system, someone got into your account by accident,bought that stuff,used the seal scrolls and logged off. probability: below 1%
2.Someone is using a similar e-mail + password with only small differences on the same server and logged in by accident. probability: below 0,0001 %
3. You got some Spyware on your computer. probability below 10% ( scan your pc with anti virus/anti maleware software)
4. You gave your acc info away and that person is mad at you/wants to troll you.... probability over 90%

But we are not here to accuse you so scan your pc for any stuff that shouldnt be there and change your password to something thats safe everywhere you used the same logins.
  • Registered: 2017-07-24
  • Topics: 96
  • Posts: 232
On 2016-11-10 12:23:50Show this Author Only
9#
  • Renroar On 2016-11-10 11:27:35
  • I didn't give anyone my details which is why I'm completely baffled.
    I use the client to login most of the time. I do use the Chinese combo simulator but I doubt that has anything to do with this.


    UID :- 200000086186076
    Server :- S1
    Character Name :- Renroar
Thank you we will be checking the IP logs for ur account.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 36
On 2016-11-10 12:24:29Show this Author Only
10#
  • On 2016-11-10 12:23:50
  • Thank you we will be checking the IP logs for ur account.
Thanks a lot AzunaChan :)
  • Registered: 2017-07-24
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  • Posts: 3
On 2016-11-11 10:36:19Show this Author Only
11#
It is quite sad that you deleted my account without fixing the problem. If you couldn't fix what happened you should've told me so and I would start collecting Seals again even though it is pain to collect that same amount. It is good that i was f2p and didn't spend money in this game. It be even awful if this happend to a paying player :(

Anyway I'll be gone as you wish me to since I've spent too much time playing in that account that starting over is a nightmare. I hope you improve the security of this game so this doesn't happen to anyone else again.

It's a great game. So thanks for letting me play this long.

Since I believe the person who *ed my account is another player I hope he got what he wanted by accessing my account because the account doesn't exist anymore and hate is not going to undo things.

Bye everyone!!!
  • Registered: 2017-07-24
  • Topics: 96
  • Posts: 232
On 2016-11-11 11:28:36Show this Author Only
12#
Hi please change ur password now. It appears that your IP didn't changed at all ..
Here are all your logs for that day :

11-09 18:02:13 spend 800 coupons in the shop,
11-09 18:00:17 to 11-09 18:00:55 used 40 seal scroll to make 10 draws.
2016-11-09 18:02 bought 3 medium refine funes
  • Registered: 2017-07-24
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On 2016-11-11 11:51:56Show this Author Only
13#
I cannot change the password of an account that does not exist.

Although it doesn't matter anymore now I really do hope that you did check it thoroughly because if the time you've specified is in fact server time, I logged in 10 minutes before convoy that was in that hour which is, as I believe, after the time you've specified.

Bye and thanks for trying to help even though you didn't
  • Registered: 2017-07-24
  • Topics: 96
  • Posts: 232
On 2016-11-11 11:54:26Show this Author Only
14#
That is what is showing on your logs .. Don't accused us for not helping out people. Because if we dont then we will not bother replying on your thread. You can change ur password on the user center. Next time its better to ask than to conclude that there is no way on changing the password. Thanks for the report.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 68
On 2016-11-11 11:59:37Show this Author Only
15#
Hello, I believe the issue now is that he's suddenly had his account completely deleted? As in unable to even log into the User Center because the system is unable to detect his account at all?

If this is true, it seems like quite a serious problem. I could be wrong of course, but this is just from inferring the earlier postings. Thank you.

Don't leave so suddenly Renroar, it could be a simple mistake. Let's try again to solve the issue together.
  • Registered: 2017-07-24
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  • Posts: 3
On 2016-11-11 12:19:16Show this Author Only
16#
I won't reply to this thread again. The only reason I replied using this account was because I don't want such a thing to happen to anyone else.

I won't play the game. So it's alright even if you didn't fix it.

For the sake of reporting the bug or whatever it is I will describe the issue.....

I was able to change the password using the forgot password menu on the website but still cannot login.

In the client :- Wrong Username/Password error
In the forum :- Account/Password Error
When I try to login from http://naruto.oasgames.com/en/ :- User Does not exist

Thanks Durs
and
@AzunaChan
I didn't accuse anyone of anything. It seems you've read my previous reply in a wrong way. Again thanks for trying to help.

Bye! for the last time :)
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