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[ Bugs ] Matsuri Challenge

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  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 455
On 2016-11-08 05:15:30Show this Author OnlyDescending Order
1# Go To
It happaned again
first time

the second time was today, after ninetails i went to do the challenge and got same error message.

the only thing that happened is that i logged off because i barely made it to the register part and had to go make dinner for the family so i closed the client, and thinking back i think i did the same thing last time, but didnt realised it could cause problems.

does logging off after registration and logging on later on make the error? if so may also be causing problems to other people that crash in the meantime?

PS: again tryed the game doctor function, clear the cache, went with browser version on both firefox and google chrome, and the error persists

  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-08 05:50:16Show this Author Only
2#
Hello,

thank you for reporting your problem to us. In order to find where is the problem, I need "hylogfile" from you.

How to save the file : Directly type "hylogfile" on your keyboard. No chatbox is required. A file will pop up, save it and send it to this email with your Character name, Server ID and UID please - daiskenarutoonline@gmail.com

So next time you meet this problem, please save this file for me.
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 455
On 2016-11-08 06:17:22Show this Author Only
3#
ok, if it happens again i will get that file and send it to you, because the event has already ended
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