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[ Bugs ] Fighting Matsuri challenge - system error

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  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 4
On 2016-11-08 03:39:53Show this Author OnlyDescending Order
1# Go To
No idea why the thread which asked for reporting of the occurrences was closed.
http://imgur.com/Hc2ww00

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 4
On 2016-11-08 03:43:10Show this Author Only
2#
For some reason editing, and posting on this forum barely works for me, while uploading and insertion of images not at all. So here is the link itself:

http://imgur.com/Hc2ww00
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2016-11-08 05:24:25Show this Author Only
3#
i have the same error on server S119:Han
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-08 05:28:27Show this Author Only
4#
Hello,

thank you for reporting your problem to us. In order to find where is the problem, I need "hylogfile" from you.

How to save the file : Directly type "hylogfile" on your keyboard. No chatbox is required. A file will pop up, save it and send it to this email with your Character name, Server ID and UID please - daiskenarutoonline@gmail.com

So next time when you meet this problem, please save this file for me. Thank you so much !
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 4
On 2016-11-08 06:15:47Show this Author Only
5#
As you saw, the screenshot is from the Mini-Client. After that I switched to Chrome. The error still occurred there. I had to repeat clicking on the *on, to occasionally get into a fight, between those I only got the same floating message about system error.

As for the requested file, when I typed "hylogfile" in, it brought up the "Save As" window to save "log(2016-11-0723)." Wherever I tried saving it though, no file was created. It may not work in Chrome, and I assume it will be useless if I quit then start the Mini-Client for saving it.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 4
On 2016-11-08 06:28:00Show this Author Only
6#
I switched to the Mini-Client, and since the file name was the same, I saved it, hoping that the data is not tied to the application in which the game runs. (I couldn't interpret the contents, so that didn't answer this question.) I sent it to you in case it's still useful.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-10 06:35:21Show this Author Only
7#
  • Kiena On 2016-11-08 06:28:00
  • I switched to the Mini-Client, and since the file name was the same, I saved it, hoping that the data is not tied to the application in which the game runs. (I couldn't interpret the contents, so that didn't answer this question.) I sent it to you in case it's still useful.
Thank you, we will check it.
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 6
On 2016-11-29 03:38:46Show this Author Only
8#
same happend to me, last week I couldnt find anyone within 90 min (and after 1 min it suppose to get me a random opponent:) and now system error... this matsuri is sick.. sending mail with file now
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