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[ Bugs ] Survival trial reward reward missing?!

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Maganaga
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 59
On 2016-11-07 18:20:12 ｜ Show this Author Only ｜ Descending Order
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Hi! i Just finished my survival trial and somehow i didn't get any of the rewards. This has never happened to me before!
Attached are the screenshot of it! thanks
The first screenshot showed that my coins is not increasing afterwards, the second shows that my survival coins is not increasing afterward either, the third showed all of the item that i should've get from it (but it didn't add up to my inventory, i don't remember how much of the cultivating rune and my other awakening material, but i do remember that i got 91 hinata fragment (cause i buy her fragment everyday from the shop) and the 5 i supposed to get from survival didn't add up). About the coins and fragment, that's (the attachment) all the proof that i have (Can't think of any other way to proof it), so please check my account activity or something and you could see that i'm telling the truth!
Thanks, Please look through this, cause i'm afraid that this will happen again today!

ID- andywswift
Server- 167 demon fox
UID=200000090767224
This post was last edited by andywswift at 2016-11-7 18:35

This post was last edited by andywswift at 2016-11-7 18:45 This post was last edited by andywswift at 2016-11-7 18:51
This post was last edited by andywswift at 2016-11-8 03:15 This post was last edited by andywswift at 2016-11-8 04:50 This post was last edited by andywswift at 2016-11-8 04:51 This post was last edited by andywswift at 2016-11-8 04:58 This post was last edited by andywswift at 2016-11-8 05:01
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Maganaga
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 59
On 2016-11-07 18:28:13 ｜ Show this Author Only
2＃
PLEASE HELP ME RESOLVE THIS!
THANKS

This post was last edited by andywswift at 2016-11-7 20:02 This post was last edited by andywswift at 2016-11-7 20:05
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LordMeul
  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 325
On 2016-11-08 01:12:08 ｜ Show this Author Only
3＃
i dont understand, whats wrong?
u already has those items.. materials..
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PraiseLuka
  • Registered: 2017-07-24
  • Topics: 29
  • Posts: 2271
On 2016-11-08 01:29:31 ｜ Show this Author Only
4＃
I think he means the survival coins.
He should have gained 1300
He have less than that
I assume that since none of the items are in cd, he haven't spent any
So where did it go

I think that's what he trying to show with those specific screen shots
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Maganaga
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 59
On 2016-11-08 03:09:58 ｜ Show this Author Only
5＃
Exactly! See my gold and my survival coins! It didn't increase at all:( i shoul'dve get 400k and 1300 survival coins + all of those rewards and as yout see in the screenshot that it is not adding to my inventory
This post was last edited by andywswift at 2016-11-8 03:13
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-08 05:31:33 ｜ Show this Author Only
6＃
Hello,

please fill this report form for me. We will check where are your points :

Platform (Browser/Facebook/Client) :
Server ID :
Character Name :
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Bug Description :
Screenshot :
Operation System :
Your computer time-zone/Country :
Are you using VPN or not ? :
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Maganaga
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 59
On 2016-11-08 06:15:07 ｜ Show this Author Only
7＃
  • Daiske On 2016-11-08 05:31:33
  • Hello,

    please fill this report form for me. We will check where are your points :

    Platform (Browser/Facebook/Client) :
    Server ID :
    Character Name :
    UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
    Bug Description :
    Screenshot :
    Operation System :
    Your computer time-zone/Country :
    Are you using VPN or not ? :
Platform (Browser/Facebook/Client) : Browser
Server ID : S167-Demon Fox
Character Name : andywswift
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") : 200000090767224
Bug Description : Missing Survival Trial Reward
Screenshot : Attached ( the screenshot was a proof that my normal coins and my survival coins didn't change at all after i cleared it). That's all the proof that i had. However, i'm pretty sure that i didn't get the hinata fragments, coins, and survival coins and not sure about the other items.
Operation System : Mac OSX Yosemite version 10.10.4
Your computer time-zone/Country : Computer Time-Zone- GMT+11 (Melbourne-Australia)
Are you using VPN or not ? : No VPN This post was last edited by andywswift at 2016-11-8 06:16 This post was last edited by andywswift at 2016-11-8 06:40 This post was last edited by andywswift at 2016-11-8 06:43 This post was last edited by andywswift at 2016-11-8 07:15
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-10 05:08:42 ｜ Show this Author Only
8＃
  • Maganaga On 2016-11-08 06:15:07
  • Platform (Browser/Facebook/Client) : Browser
    Server ID : S167-Demon Fox
    Character Name : andywswift
    UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") : 200000090767224
    Bug Description : Missing Survival Trial Reward
    Screenshot : Attached ( the screenshot was a proof that my normal coins and my survival coins didn't change at all after i cleared it). That's all the proof that i had. However, i'm pretty sure that i didn't get the hinata fragments, coins, and survival coins and not sure about the other items.
    Operation System : Mac OSX Yosemite version 10.10.4
    Your computer time-zone/Country : Computer Time-Zone- GMT+11 (Melbourne-Australia)
    Are you using VPN or not ? : No VPN This post was last edited by andywswift at 2016-11-8 06:16 This post was last edited by andywswift at 2016-11-8 06:40 This post was last edited by andywswift at 2016-11-8 06:43 This post was last edited by andywswift at 2016-11-8 07:15
Hello,

sorry for late reply. We will check it.
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YashinLM
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 16
On 2016-11-14 13:27:39 ｜ Show this Author Only
9＃
Can I post here as well? I been missing points from the looks of it. I finish all 12 survival trial rounds and gain 1300 survival coins. Right now I been spending to get kabuto frags 3 times. 2 everyday on daily reset rotation and a 200 cost reset manual. So overall I should only gaining 100 a day after my spending but everyday I see my points go further down each day. I started around 30,000 points and now 27,000 over the course of this week.
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Maganaga
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 59
On 2016-11-14 13:45:33 ｜ Show this Author Only
10＃
  • YashinLM On 2016-11-14 13:27:39
  • Can I post here as well? I been missing points from the looks of it. I finish all 12 survival trial rounds and gain 1300 survival coins. Right now I been spending to get kabuto frags 3 times. 2 everyday on daily reset rotation and a 200 cost reset manual. So overall I should only gaining 100 a day after my spending but everyday I see my points go further down each day. I started around 30,000 points and now 27,000 over the course of this week.
you get different survival coins every reset dude, it's not always the same, sometimes you get more sometimes you get less
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