Dear Moderators,

Some of us were waiting to spend on the redeem shop and missed out. I had service outage and when I get back on the redeem shop was gone :'( is there please any way you could help us?

So there are some others facing the similar situation but i dont know if they will be able to help without a screenshot as they usually ask for screenshots

well if you look in the top right you can see the time it ends at and the second pic shows its a new day

Learn from the mistakes :)
Well, it does mean that your efforts were screwed.
You should have spent it at the end of the day though.

ya i know so whats the point

I am trying to show that the event has already gone before the deadline shown in first picture

In second picture i have shown there is no event even though the event should be there

I dont think it was my mistake,. It is always wise to stack up points and decide on the ninjas to get depending upon how much it will cost and will we be able to get it with the coupons/ingots we have ?
Rather than just redeeming those ninja fragments and getting short
and one more thing the event showed that i had one more day for redeeming time

it has been stated that events end times go by your local time not sever time

Even if that was the case my local time there was 9 hrs left for the event to end
And i dont think that events end by local time. The thing is the US/EU/HK servers are so timed that they are similar to local time and the events will be in accordance with local time.
If what you are saying is true the reset for me shouldnt be at 5:00 A.M. or 5000 Military time or whatever it is called

It's strange. For the last few events we had, after the event deadline ended, yes you won't be able to buy those keys or cubes from shop, but the reedem option would still be there, just to avoid this exact situation where people missed the chance to reedem their points. Remember sailor sakura event last time, or the ninja plates?
I wonder why it isn't so this time. It doesn't hurt to atleast keep the reedem option there for one more day maybe.

That being said, I'd like to point out not to wait for last hour or preferably, last day to reedem these rewards. That deadline timer can be confusing at times. One good way to check event duraion is to look at 'time limited' section in shop during these events. On last day, they always shows exactly how many hours/mins left for the event.

As for the situation, I hope something can be done about your hard work (You got the bonus box every single day). But if I were you, wouldn't get my hopes high. Whats gone is gone. One way could be to have these points saved till next such events, but that might be very hard to do only at specific events and it wouldn't be fair either, since next time there could be better ninja/lower price and you will get an edge with these saved points. This post was last edited by Sourav at 2016-11-3 15:38

I didnt get to spend my points too because my server was on maintenance on the last day (server 102), please bring back the event for us to redeem.

I dont know but as you said i did watch the time limited section in shop too.. and it was showing 19 hrs left so i was going to redeem it after deciding on getting ninjas by investing coupons or not(if i would have enough by time)
But it was gone when i logged in next day . And the time in limited section should still be left some 9 hrs at that time

Is no moderator and administrator online who is reading this thread ? I would be happy to have some response on this situation that i have been facing
Thank You

Yes, it's not just me! I had the same problem and I didn't manage to redeem ANY of my points from the Spooky and Lunatic Halloween events because I just left them to ac*ulate for days. I'm so depressed right now D=

i know how you feel, i missed out on 40 Konan frags.

I thought we had the Nov the 3rd to spend points

I immediately spend it any points are collected every day. So be prepared if u choose something 2 days before the event ends.

no because the mods have flat out stated the the end time for event will show based on your time on the pc now if we talk about perma events then they are sever time only

Yea your putting yourself in a bad situation cutting it so close. Lesson learned i hope.:P

i would like to say again but even according to my local time there should have been 9 hrs left which i stated before too