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[ Suggestions ] "Risk Control" feedback

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  • Registered: 2017-07-24
  • Topics: 32
  • Posts: 127
On 2016-11-02 04:33:12Show this Author OnlyDescending Order
1# Go To
Hello,

I'm a fairly active spender with a budget for this game. I was recently enticed with the battle armor events which added up to some serious spending and I decided to put a lot on credit.

From what I've read I'm under "Risk Control" procedures that lock me from using a credit card. In an event where you potentially ask a player to top up $6000, and only allow them to buy in $100 increments, how can you turn around and lock someone out at $1,000 spent?

Anyhow, just feedback. I understand people get too crazy with spending, but I really wish there were larger spending increments so that there isn't tons of charges that become difficult to track.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-02 04:46:10Show this Author Only
2#
Hello,

if system finds your payments su*ious, it puts you on High risk list.

There are 2 things you can do. Either use different payment option (for example PayPal) or wait 24 hours and try to recharge again.
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