Didn't get ingots

5.0 GNW Treasure Minato

Views: 5299 ｜ Replies: 18

[ Updates ] Didn't get ingots

[

Copy Link

]

Registered: 2017-07-24 Topics: 1 Posts: 10 On 2016-10-19 16:30:24 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Hi I recently just purchased ingots and didnt get it1. I can't receive the ingots after topped up successfully. Platform: Chrome Server ID: S167 Character Name: supergamer990 UID: 200000090580829 Payment option: Prepaid Card (MOL Point) (MYR) Was the money deducted from your payment account: Yes Reply

Registered: 2017-07-24
Topics: 96
Posts: 232

On 2016-10-19 16:35:03 ｜ Show this Author Only

2＃

Hi can u please provide a screenshot?

Registered: 2017-07-24
Topics: 1
Posts: 10

On 2016-10-19 16:50:18 ｜ Show this Author Only

3＃

screenshot of what ? sorry its my first time

Registered: 2017-07-24
Topics: 13
Posts: 666

On 2016-10-19 16:54:55 ｜ Show this Author Only

4＃

You shoulda post this under Customer Service tho. :lol

Registered: 2017-07-24
Topics: 1
Posts: 10

On 2016-10-19 16:57:56 ｜ Show this Author Only

5＃

On 2016-10-19 16:54:55
You shoulda post this under Customer Service tho. :lol

ughh lmao, soo should i repost it or ?

Nine Tails Naru

Registered: 2017-07-24
Topics: 18
Posts: 231

On 2016-10-19 17:00:18 ｜ Show this Author Only

6＃

On 2016-10-19 16:57:56
ughh lmao, soo should i repost it or ?

At what time did you make this purchase?

Registered: 2017-07-24
Topics: 1
Posts: 10

On 2016-10-19 17:02:11 ｜ Show this Author Only

7＃

Nine Tails Naru On 2016-10-19 17:00:18
At what time did you make this purchase?

around 3:33pm - 4:00pm

Nine Tails Naru

Registered: 2017-07-24
Topics: 18
Posts: 231

On 2016-10-19 17:02:51 ｜ Show this Author Only

8＃

On 2016-10-19 17:02:11
around 3:33pm - 4:00pm

Time zone and date?

Registered: 2017-07-24
Topics: 1
Posts: 10

On 2016-10-19 17:04:14 ｜ Show this Author Only

9＃

Nine Tails Naru On 2016-10-19 17:02:51
Time zone and date?

UTC+08:00 and 19/10/2016

Nine Tails Naru

Registered: 2017-07-24
Topics: 18
Posts: 231

On 2016-10-19 17:06:33 ｜ Show this Author Only

10＃

On 2016-10-19 17:04:14
UTC+08:00 and 19/10/2016

Ingots can sometimes take up to 24hrs to receive.

Registered: 2017-07-24
Topics: 1
Posts: 10

On 2016-10-19 17:09:10 ｜ Show this Author Only

11＃

Nine Tails Naru On 2016-10-19 17:06:33
Ingots can sometimes take up to 24hrs to receive.

oh okayy , thanks for helping :D

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-10-19 20:53:55 ｜ Show this Author Only

12＃

Hello,

did you receive your ingots ? By now you should get them.

Registered: 2017-07-24
Topics: 1
Posts: 10

On 2016-10-19 21:11:36 ｜ Show this Author Only

13＃

Daiske On 2016-10-19 20:53:55
Hello,

did you receive your ingots ? By now you should get them.

Hi , nope i didnt get it.

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-10-19 21:12:12 ｜ Show this Author Only

14＃

On 2016-10-19 21:11:36
Hi , nope i didnt get it.

Okay, we will check where is the problem. Please be patient.

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-10-19 21:13:35 ｜ Show this Author Only

15＃

On 2016-10-19 21:11:36
Hi , nope i didnt get it.

How much ingots are you supposed to receive ? How much you paid for them ?

Registered: 2017-07-24
Topics: 1
Posts: 10

On 2016-10-19 21:17:43 ｜ Show this Author Only

16＃

Daiske On 2016-10-19 21:13:35
How much ingots are you supposed to receive ? How much you paid for them ?

122ingots and paid it with MYR 10

Registered: 2017-07-24
Topics: 1
Posts: 10

On 2016-10-20 01:25:13 ｜ Show this Author Only

17＃

Daiske On 2016-10-19 21:13:35
How much ingots are you supposed to receive ? How much you paid for them ?

soo did you find anything yet ?

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-10-20 04:59:34 ｜ Show this Author Only

18＃

Please report your problem also in this thread. It will help us to collect more info if needed :

CLICK

Quicky Post