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5.0 GNW Treasure Minato
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[ Bugs ] can't log in

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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-10-16 05:47:22 ｜ Show All Posts
5＃
Hello,

still experiencing this problem ?
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-10-16 06:06:52 ｜ Show All Posts
7＃
  • Ormazd-Sama On 2016-10-16 06:00:28
  • Yes, we still experience this problem.
Check if something is not blocking the game (antivirus program or firewalls).
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-10-16 06:14:18 ｜ Show All Posts
9＃
  • Ormazd-Sama On 2016-10-16 06:10:48
  • AdBlock did not affect this game so far, so I don;t see the reason why would it affect now...
    But I did turned off AdBlock and tried it again, and no.. I still cant log in.

    I don't owe any antivirus so....
I'm not talking about ADBlock. It has nothing to do with this problem. ADBlock is just blocking all kinds of adverti*ts in your browser, not games.

Where do you live and what server are you trying to enter ?
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-10-16 06:19:36 ｜ Show All Posts
11＃
  • Ormazd-Sama On 2016-10-16 06:16:46
  • Poland, I am trying to enter S4 Kakashi LA. I can easily enter S93 Karui UK tho.
That might be the problem. You are from Europe but you are trying to enter US server. Try to use VPN. It should fix this problem and you will be able to enter Server 4.
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-10-16 06:30:30 ｜ Show All Posts
13＃
  • Ormazd-Sama On 2016-10-16 06:27:45
  • What the hell? I had no problem until now with loggin on this server.
    And now you are using this excuse as my location can cause problem?
    Also, I am not going to use VPN either.
    In your rules there is NO such thing whether people outside US can enter US servers or not.
    Fix this * problem, and let me at least perform sign in.
I'm sorry but this is not problem on our side. I am playing this game from the start and I have never ever experienced any kind of login problem. It is not our fault if there is some problem with international connection.

If you are refusing to use VPN, well I am sorry but there is nothing else I can do for you.
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-10-16 06:39:04 ｜ Show All Posts
15＃
  • Ormazd-Sama On 2016-10-16 06:34:06
  • The problem is on your side, as you are the one who blocked the possibility of us (European members) to log in on US servers.

    Btw. if you have no idea how hosting works, just leave this thread and transfer it to someone who is more "into" this sphere of problem

    Best regards,
    Ormazd.
As I said, it is not our fault. If we blocked our players from playing on specific servers based on their location, we would let you know. : )
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-10-16 23:18:55 ｜ Show All Posts
32＃
Everyone, please check this thread :

CLICK
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