My account wont load upon loading servers

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[ Bugs ] My account wont load upon loading servers

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Namoro Registered: 2017-07-24 Topics: 1 Posts: 2 On 2016-07-29 14:33:55 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Hi. I'm having an issue where I can not load my previous progress for my account. I click on a server to play and it directs me to the character selection screen. Please don't tell me my account was somehow erased. I did not interfere with my cache or settings in any kind of way so I don't know what the problem is. Reply

Registered: 2017-07-24
Topics: 250
Posts: 227

On 2016-07-29 15:55:44 ｜ Show this Author Only

2＃

Plz log out all of your accounts, including Forum account, Oas account and your game account.
Then clear cache, refresh and try again.

Suzuken

Registered: 2017-07-24
Topics: 1
Posts: 62

On 2016-07-29 15:58:46 ｜ Show this Author Only

3＃

Are you sure you clicked the right server ? Your character won't be deleted out of the blue so Just log on every server ( with the account you used to make that character) and check.

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-08-01 19:30:51 ｜ Show this Author Only

4＃

If you want us to help you, we need this info :

Server :
Character name :
Day you "lost" your character :

Without this info we can't help you.

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