Can't participate in any cross-server activities

5.0 GNW Treasure Minato

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[ Bugs ] Can't participate in any cross-server activities

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Luciferb Registered: 2017-07-24 Topics: 1 Posts: 6 On 2026-01-07 04:03:48 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Hello! I have this strange bug not allowing me to participate in any cross-server activities. When i try to do Arena or some event like Sage World Battle i am getting disconnected from the server. Please look in to it. My server is S17: Zabuza | UK. I am not playing from UK. This was one of the first servers for EU so i chose it years ago. I can't connect to the new server (S2700) to start a new character too. Reply

Starbucks!

Registered: 2017-07-24
Topics: 6
Posts: 240

On 2026-01-08 03:57:45 ｜ Show this Author Only

2＃

1. Clear the game cache (cog icon in the top right > clear up system)

2. Flush the DNS cache (open 'command prompt' on the PC and type `ipconfig /flushdns` and hit enter)

3. Reboot the PC (to be extra sure, reboot the modem / router too)

Generally just looks like you have an unstable game connection (which can happen especially if you are physically located outside the UK or European region). This isn't the same as your internet connection.

Luciferb

Registered: 2017-07-24
Topics: 1
Posts: 6

On 2026-01-09 03:08:08 ｜ Show this Author Only

3＃

Starbucks! On 2026-01-08 03:57:45
1. Clear the game cache (cog icon in the top right > clear up system)
2. Flush the DNS cache (open 'command prompt' on the PC and type `ipconfig /flushdns` and hit enter)
3. Reboot the PC (to be extra sure, reboot the modem / router too)

Generally just looks like you have an unstable game connection (which can happen especially if you are physically located outside the UK or European region). This isn't the same as your internet connection.

Tried what you suggested and it didn't change anything. I live in Europe and didn't have this problem last time I was playing the game. Like i said i cant even start a new character in S2700 European server.

Starbucks!

Registered: 2017-07-24
Topics: 6
Posts: 240

On 2026-01-14 01:27:51 ｜ Show this Author Only

4＃

If that's not working, then try a VPN or the 2.3 or 2.4 version of the client. Unfortunately if you're constantly getting disconnected, it indicates a connection to the server issue (not your wifi). While we generally have stable connections, it's never guaranteed so even if the "last" time you played it was fine, this can change for any number of reasons.

Luciferb

Registered: 2017-07-24
Topics: 1
Posts: 6

On 2026-01-15 21:04:28 ｜ Show this Author Only

5＃

Nothing is helping even older versions of the client. The strange thing is that I am in Europe and I am getting disconnected from your European servers. I guess all of them are in the UK or Germany. Thank you for suggesting solutions, anyway.

Nexus-Ex

Registered: 2022-03-24
Topics: 0
Posts: 5

On 2026-01-18 15:02:30 ｜ Show this Author Only

6＃

Absolutely the same problem, nothing helps, fix the servers.

PaPaPiPi

Registered: 2021-12-11
Topics: 0
Posts: 1

On 2026-01-20 02:56:12 ｜ Show this Author Only

7＃

Yo yo, having the same issues for some days now. Arena, Space Time, Matsuri, Sage... Nothing works. Anything that's cross-server related isnt working for a good amount of time now.

Would be nice if someone said anything about this, eventually.

Thank you

Imperatus - S1836

Starbucks!

Registered: 2017-07-24
Topics: 6
Posts: 240

On 2026-01-20 04:31:14 ｜ Show this Author Only

8＃

For anyone still having issue with logging in / cross server, and you've done the DNS flush and cache clear you have a couple options:

1. Older client version (2.3 or 2.4) from the download page.

2. A VPN (where you pick a server from the VPN ideally further from your physical location).

3. Contacting your internet service provider (ISP) and see if they can route you around the issue.

If all of that fails, you can make a CS ticket via user center on browser or ? icon at the top right of your client.

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