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[ Bugs ] Cant Recharge and it says I don't have an Account in that server but I have it

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  • Registered: 2025-10-19
  • Topics: 1
  • Posts: 0
On 2025-11-26 04:08:02Show this Author OnlyDescending Order
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I tried Recharging multiple times and it didnt work I changed my class once and Joined A team Yesteraday on 24/11/2025 and after it I managed to Recharge 50 ingots I wanted to recharge 5000 ingots and it didnt let me I tried and tried and it didnt work I cant contact customer support since if I want to post proof that I have this Account it doesnt let me leave to Submit the report so I cant Recharge and its frustrating Any more Ideas On how to Do this?





This post was last edited by Nix 2 on 2025-11-26 04:08:02.
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 210
On 2025-12-02 02:55:05Show this Author Only
2#

What do you mean by "won't let you submit the report"? In most cases that means:
1. Your files attached are too large (2mb limit)
2. You have too much text

Try shortening your text (specifically fewer characters) and submitting the ticket again.


As for your issue on recharging where it says "no character found", try recharging on browser or toggling the drop down on step 1 to a different server then back to the server on which you wish to recharge.




This post was last edited by Starbucks! on 2025-12-02 02:55:48.
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