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Ingot bug?

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  • Registered: 2018-01-09
  • Topics: 1
  • Posts: 1
On 2025-01-29 06:35:41Show this Author OnlyDescending Order
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Bought ingots and they never were put into my account? asking if this is a bug or if i need to ask for a refund.

  • Registered: 2022-09-02
  • Topics: 530
  • Posts: 364
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On 2025-01-29 16:10:27Show this Author Only
2#

Hello,


Sorry for the late reply. Ingots can take up to 24 hours to arrive. Make sure to check if they weren't issued to a different account.

Recharge issues are handled by Ingame CS. They can be contacted through the "?" in the top right corner of your client or via here: https://support-center.narutowebgame.com/?lang=en-us

If you send a ticket to them please be aware in advance an initial answer can take up to 24 hours as well and that they will not reply in the weekends.

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