Bought ingots and they never were put into my account? asking if this is a bug or if i need to ask for a refund.
Hello,
Sorry for the late reply. Ingots can take up to 24 hours to arrive. Make sure to check if they weren't issued to a different account.
Recharge issues are handled by Ingame CS. They can be contacted through the "?" in the top right corner of your client or via here: https://support-center.narutowebgame.com/?lang=en-us
If you send a ticket to them please be aware in advance an initial answer can take up to 24 hours as well and that they will not reply in the weekends.
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