Reply
Views: 143 | Replies: 2
[ Bugs ] Withdrawal of items accidentally purchased due to game errors

 [

Copy Link

]

  • Registered: 2024-10-12
  • Topics: 1
  • Posts: 0
On 2024-10-12 02:18:15Show this Author OnlyDescending Order
1# Go To

A game error caused me to accidentally purchase the gift pack, which consumed all of my coupons and ingots Why does the second level password pop up when upgrading ninja equipment, but not when purchasing items? Isn't this a problem with the game system? Is ninja equipment more important than gold ingots and coupons? Is that how you treat our players? I just want to withdraw the ninja assistance gift package I accidentally purchased and retrieve my coupons and ingots. I have already proven the system error for you, and I hope you can help me solve this problem. I am not refunding, but retrieving coupons and coins, deleting unexpected purchases. I do not want to lose my love for this game for this reason

  • Registered: 2022-09-02
  • Topics: 458
  • Posts: 332
  • Moderator
On 2024-10-15 00:16:22Show this Author Only
2#

Hello,


Sorry for the late reply. Whenever this sort of thing happens, I recommend contacting our in-game Customer support as they are better equipped to help you with the matter than we are on the Forum.

You can make a ticket via the "?" in the top right corner of your client or via here: NO In-Game CS

Reply
Quicky Post
Reply

Log in in order to Post. | Register