Need Help with Account , ACTIVE Player

On 2024-03-07 01:40:19 ｜ Show this Author Only ｜ Descending Order

1＃ Go To

Hey for anyone that can help me

I have an account on S938 NY, Urek 4 Mil account

I have record of me playing on it for years... the new client update erased my presaved info, once i started entering my email and password it kept saying incorrect password.

I then used the account recovery option and succesfully entered the security questions which allowed me to create a new password.

When i used the new password it says" wrong information" on the client itself and on the browser keeps telling me the " User does not exist"
even though when I try to create a new account with the email it says " Account already exists"

As you can imagine this is confusing, so im not really sure how to get access again or if the password changed through account recovery was even accepted at all.
I can provide proof of account, im also borrowing another forum account because i cant even log into the forum to create my own ticket..