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5.0 GNW Treasure Minato
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Views: 126 ｜ Replies: 2
[ Bugs ] recharge problem (crypto payment doesn't work)

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theturketh
  • Registered: 2023-11-26
  • Topics: 1
  • Posts: 2
On 2024-02-28 04:06:42 ｜ Show this Author Only ｜ Descending Order
1＃ Go To

through recharge center in mini client

recharge > virtual currency > bitcoin > pay station (xsolla) > bitpay invoice (this page doesnt load)

created support ticket, no reply in 3 days.

i want to pay you guys, and you don't want my money :D

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Tsubasa2.0
  • Registered: 2022-09-02
  • Topics: 468
  • Posts: 337
  • Moderator
On 2024-02-28 05:29:45 ｜ Show this Author Only
2＃

Hello,

Id like to advise you to try to recharge through our Online Recharge center https://naruto.oasgames.com/en//

Hover over the red rectangle that includes your name and then there will be a dropdown menu where you can choose Recharge as an option.


A reply from CS can take at least 24 hours. You can check if you had a reply by going back to the center. If CS didn't reply you c*ways send a follow-up in the same Ticket. If CS starts an investigation it may take longer to get a reply.








This post was last edited by Tsubasa2.0 on 2024-02-28 05:31:33.
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