black screen with white line

5.0 GNW Treasure Minato

Views: 925 ｜ Replies: 6

[ Bugs ] black screen with white line

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Mashiro Tsukiga Registered: 2020-12-12 Topics: 31 Posts: 12 On 2023-10-14 16:35:12 ｜ Show this Author Only ｜ Descending Order 1＃ Go To how to solve this problem? Reply

kooodee

Registered: 2019-03-07
Topics: 0
Posts: 1

On 2023-10-14 16:41:00 ｜ Show this Author Only

2＃

Yes me too. Tried to reinstall but still the same

Nazgul96g@mail.

Registered: 2022-02-06
Topics: 0
Posts: 2

On 2023-10-14 18:27:43 ｜ Show this Author Only

3＃

the same thing I can 't log in, at first there was a black screen , and then the game loads only up to 14% , and at least henna, obviously the developers have some problems

Nobuyurbizness

Registered: 2018-08-14
Topics: 1
Posts: 1

On 2023-10-15 07:35:02 ｜ Show this Author Only

4＃

Also problem loading for me. Gets to 4% and stops loading. I try to create another account to reload in a different page and says I'm "logged in" already.

mish579@yandex.

Registered: 2017-07-24
Topics: 0
Posts: 7

On 2023-10-18 04:28:12 ｜ Show this Author Only

5＃

who has a white screen and does not load further? I can't play with the client, Naruto Online-17

Tsubasa2.0

Registered: 2022-09-02
Topics: 494
Posts: 348
Moderator

On 2023-10-18 12:47:33 ｜ Show this Author Only

6＃

Hello,

If you are sure you followed these steps:

1) Clear the game cache (COG icon in the top right corner > clear up system

2) Flush the DNS cache (open 'command prompt' on the PC and type "ipconfig /flushdns" and hit enter)

3) Reboot the PC (to be extra sure reboot the modem/router too

If the steps above didn't help do try to do a clean reinstall of the client from a version found in this link Mini clients. Or find the 3.5 mini client in the Microsoft store.

If this didn't help might try a VPN.

If you have other questions/bug mentions please go to our official discord.

https://discord.gg/narutoen

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