black screen bug

5.0 GNW Treasure Minato

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black screen bug

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tenkazu chinen Registered: 2019-04-05 Topics: 1 Posts: 0 On 2023-10-11 17:39:54 ｜ Show this Author Only ｜ Descending Order 1＃ Go To I have not played for a year and now if i join the screen goes blackafter 100% login. I tried clearing cache and changing the DNS but nothing's working. Server- S1205 Battle Lust│ HK Reply

Tsubasa2.0

Registered: 2022-09-02
Topics: 741
Posts: 432
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On 2023-10-11 18:34:03 ｜ Show this Author Only

2＃

Hello,

If you are sure you followed these steps:

1) Clear the game cache (COG icon in the top right corner > clear up system

2) Flush the DNS cache (open 'command prompt' on the PC and type "ipconfig /flushdns" and hit enter)

3) Reboot the PC (to be extra sure reboot the modem/router too

If this didn't help might try a VPN or make contact with our ingame Customer Support via the "?" in the top right corner.

If you have other questions/bug mentions please go to our official discord.

https://discord.gg/narutoen

This post was last edited by Tsubasa2.0 on 2023-10-11 18:35:24.

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