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- Registered: 2018-01-03
- Topics: 10
- Posts: 17
1＃ Go To- Platform: Mini-Client all versions but use V3.4.1.0
- Server ID: S696 : Unparalleled
- In-game Name: Zeref
- UID: 300059578414996
- Desc
ription of the bug or issue you encountered or experiencing: Stuck on loading screen at 14% with Hungarian message displaying. Note: My account still exists in the game from what I was shown. Reinstall and reboot does not work. - Screenshot of the error or problem:
- Operating System: Windows 11 Home
- Screen Resolution: 1920x1080
- Computer time zone and country: GMT+1 UK-England
- Using VPN? No VPN
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- Registered: 2017-12-06
- Topics: 0
- Posts: 1
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- Registered: 2017-07-24
- Topics: 23
- Posts: 1894
- Moderator
Hello! This error message means that your account did not accept the GDPR and thus got locked after some time. It c*ually be 'fixed' by the following steps:
1) Make a new character in another server
2) Fill in the GDPR information (Age and Country, it should pop up automatically to be filled in)
3) Accept the GDPR Policy by clicking the 'Cog' next to the 'Party' icon in the top right, then click 'Data Transfer Outside EEA' and then click on 'Accept'.
4) Wait 10-15 minutes
5) You should now be able to log back onto your old character and continue playing
If the above steps don't resolve it for you, the only option left is to make a ticket on the CS platform ('?' icon in-game or this li
nk:https://support-center.oasgames.com/) Thanks and have a great day!
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