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[ Other ] stealing accounts

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  • Registered: 2023-01-07
  • Topics: 1
  • Posts: 0
On 2023-01-07 14:22:11Show this Author OnlyDescending Order
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ok i played for 3 years this game with my account related to this address '[DELETED]' S863 then i took a break for 2 months and i let the account to an online friend named snaperis that played in S863 like me then when i tried to return back i found that he changed my security quetsions idk even how he got the answers so i just got *ed up and stopped playing from that time and today i am wondering if u can help me stop that account or just return it back to the real owner as u see my adress is made with @gamil not @gmail so i can never have access to it so RIP my account just try to help get it back or just close all the account so that i dont see strangers stealing and playing mine they can never recover it since they have just the answers of security questions and they dont know even the mail pass .Plz help me and thanks for comprehension




This post was last edited by Tachibana Saeko on 2023-01-07 14:22:11.
  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
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On 2023-01-07 14:26:01Show this Author Only
2#

Hello,
Please refer to the policy on account trading, found here: https://forum-narutoen.oasgames.com/page/show-post-52322-1.html

Unfortunately, if you have willingly given access to your account away (we cannot stress enough that we recommend against this), we may not be able to help you in situations such as this. However, You can attempt to recover your account through the account recovery tool or by creating a CS ticket in game or in your user center. Here are the links to the two platforms you may use. Please keep in mind that recovering your account by creating a ticket will require more stringent information checks.

https://profile.oasgames.com/web/reset-password/get-user-name?lang=en-us

https://support-center.oasgames.com/

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