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5.0 GNW Treasure Minato
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Missing illusion coupons

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TheArabJiraya
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 4
On 2023-01-03 08:16:20 ｜ Show this Author Only ｜ Descending Order
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Whole server 19866 didn't get coupons from illusion this monday , last time we got it was 26th December.

Screenshot_8Screenshot_9Screenshot_10Screenshot_11Screenshot_12Screenshot_13

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Ⲁἱɀеɳ  ͛
  • Registered: 2021-05-27
  • Topics: 105
  • Posts: 101
On 2023-01-03 23:09:08 ｜ Show this Author Only
2＃

My server didn't receive it either. NY1698

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Tachibana Saeko
  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2023-01-04 09:28:29 ｜ Show this Author Only
3＃

Hello,

If your infinite illusion did not reset for this week, you are eligible for compensation. Please follow the below steps:

1) Take screenshots of all three of your illusion interfaces (each trial). Make sure it shows your ranking and the time/date stamp in the upper left.

2) Open a customer support ticket at the following link: https://support-center.oasgames.com/

3) Submit your screenshots on the ticket with an explanation of the problem.

Thanks and have a great day!


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