My accounts on server 701 and 575 are gone.

On 2022-11-29 09:33:41 ｜ Show this Author Only ｜ Descending Order

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I logged in one of my old accounts and the characters were gone. My log in still works but when I tried to see my old characters it just sent me to the character creation screen. I know these are the old servers because they were still saved as the last two servers I played on. and before you ask I have no idea what they names are. it's been almost 5 years and I don't still to one name for all my accounts. Were still deleted because they were unactive or is this some sort of bug?