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[ Other ] Scammers in Naruto Online

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  • Registered: 2022-10-17
  • Topics: 1
  • Posts: 0
On 2022-10-17 05:08:53Show this Author OnlyDescending Order
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I recently returned and started playing this game again after playing on the Taiwan server a few years ago. I have created a new account on S2029 called Derpy (before it was scammed) and recharged a bit as well. Earlier tonight, I received messages about some recharge issues and asked for account details on a so call official discord server to settle the issue (https://discord.gg/h5vadY7).

As there are screenshots of customer support responses on the discord, I believed it was legit and *ly gave away my account details and screenshot of my latest payment which I cannot log back on to my account almost immediately. Since I created my account with my email, I can log in to my oasis games user center only to find the scammers filed false reports of scamming and changed the account details and password. (The report was filed at 16/10 11:27pm and they have the conversation ended at 16/10 11:02pm)

At this point, I don't expect I can get my account back, just please ban the account. I can provide proof of every transaction I have made instead of just the latest one that the scammers have.

[Images deleted by moderator]





This post was last edited by Tachibana Saeko on 2022-10-17 05:08:53.
  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
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On 2022-10-17 05:05:40Show this Author Only
2#

Hello,
I am sorry this happened to you. Please be aware that Naruto Online staff will never ask for your login credentials. Anyone asking for that information is attempting to scam you. In addition, please do not provide sensitive information through Discord. While we do have an official discord server, only verified staff members there may ask for information (and this is not such a person). Please only provide sensitive information to verified staff members or through the official channels, such as the password recovery tool or the in game ticketing system.

Fortunately, you can recover your account through the account recovery tool or by creating a CS ticket in game or in your user center. Here are the links to the two platforms you may use. Please keep in mind that recovering your account by creating a ticket will require more stringent information checks.

https://profile.oasgames.com/web/reset-password/get-user-name?lang=en-us

https://support-center.oasgames.com/

  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
  • Moderator
On 2022-10-17 05:09:44Show this Author Only
3#

Also, please note that I have deleted your images, as they contained the kind of sensitive information that can be used to obtain access to your account. Please do not post images containing sensitive information.

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