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[ Bugs ] Monday Matsuri

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  • Registered: 2017-10-02
  • Topics: 11
  • Posts: 29
On 2022-07-19 19:04:14Show this Author OnlyDescending Order
1# Go To

Matsuri wouldn't load saying it won't load because of lack of participants. I had a Friend ( In a Totaly Different Country ) sign on my account and he had the Same Problem where Matsuri did run on his account. Whats wrong with your game? It's nothing to do on My end and was running fine before your Update.

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2022-07-20 03:29:29Show this Author Only
2#

Hello,
It is looking like this is some sort of connectivity error, if some people are having it but others are not. We are looking into it. For now, can you please give me the following information>


Server number


Region


Physical location


Main character level


If you're having issues with other interfaces.



Current power


Thanks!

  • Registered: 2017-10-02
  • Topics: 11
  • Posts: 29
On 2022-07-20 04:13:28Show this Author Only
3#

Server : ( S695 Death Mirage )

Region : ( New York )

Physical Location : ( Florida )

Main Character Level : ( 114 )

( No other issues noticed yet )

Current Power Level : ( 5,062,481 )

  • Registered: 2017-10-02
  • Topics: 11
  • Posts: 29
On 2022-07-20 04:14:41Show this Author Only
4#
  • Tachibana Saeko On 2022-07-20 03:29:29
  • Hello,
    It is looking like this is some sort of connectivity error, if some people are having it but others are not. We are looking into it. For now, can you please give me the following information>


    Server number


    Region


    Physical location


    Main character level


    If you're having issues with other interfaces.



    Current power


    Thanks!

Sorry ... I did reply but not on this Thread. Look below on next comment.

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2022-07-20 07:52:57Show this Author Only
5#

OK, we are looking into this error. For now, please submit a CS ticket in game. Make sure to include all the information you just gave me. Here is the link to submit the ticket.

https://support-center.oasgames.com/

  • Registered: 2017-08-24
  • Topics: 2
  • Posts: 6
On 2022-07-21 12:06:08Show this Author Only
6#

scubba i got the same problem


  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2022-07-22 01:35:50Show this Author Only
7#

Please submit a CS ticket in game. Make sure to include all the information requested above. Here is the link to submit the ticket.

https://support-center.oasgames.com/


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