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5.0 GNW Treasure Minato
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[ Bugs ] Problems activating monthly package

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Kaynzin
  • Registered: 2019-07-14
  • Topics: 1
  • Posts: 1
On 2022-07-18 02:10:27 ｜ Show this Author Only ｜ Descending Order
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Good afternoon!

I would like to know if the game has any bugs, since yesterday I can't activate the monthly package even though I have the ingots in my account

I left attached the link of the two prints taken

https://prnt.sc/q6FSGUswd6RG


https://prnt.sc/RsnMmYwr-bv3

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2022-07-18 14:17:35 ｜ Show this Author Only
2＃

Hello, if you read the information stated on the bottom of the second screenshot, the image showing the monthly package that you are trying to purchase, it states that you need to either recharge at least 300 ingots on the day of purchasing it, or have an active jonin medal. If you do not meet at least one of these conditions, then you will not be able to purchase this pack, sorry for the inconvenience!

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Kaynzin
  • Registered: 2019-07-14
  • Topics: 1
  • Posts: 1
On 2022-07-19 00:18:54 ｜ Show this Author Only
3＃

It was lack of attention on my part, thank you

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