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- Registered: 2020-05-14
- Topics: 16
- Posts: 49
1＃ Go ToAs the title says I cannot recharge.
When I try using card option it says either my card was declined or that my card has expired. The card is not expired and according to my bank they are not blocking the payments
When I try using paypal, I type in all the details but when I click to pay it just brings me back to the paypal log in page and puts me in an infinite loop
When I try using razer gold, I go through the login, verification, top up process but when I click to pay nothing happens, the pop up closes but I get no messages about the payment being successful or failing. I get a pop up on my phone from my bank app saying "spent *x at OASgames" yet I dont get the ingots
When I try to use skrill I choose the payment method and then the tab goes completely white and nothing ever loads
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- Registered: 2017-07-24
- Topics: 22
- Posts: 1894
- Moderator
Hello,
There are some issues with the game right now, so recharging may be offline at the moment. I would advise trying again a little later, preferably after all the recharge events have been fixed (currently several are not working and are giving the wrong or no rewards).
If the issue has not been resolved by later today, you will need to put in a ticket with Customer Support to see what the issue is. Here is the link. -
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