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[ Bugs ] My coupons were consumed by system bug

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  • Registered: 2020-04-06
  • Topics: 9
  • Posts: 11
On 2022-04-15 21:19:59Show this Author OnlyDescending Order
1# Go To

https://forum-narutoen.oasgames.com/api/editor/get-img?img_name=editor%252F2022-04-13%252Fd260261d13d106305c1f13bcb6c9ef46

Help !!!

  • My coupons were consumed by system bug
  • 我的优惠券被系统漏洞吞噬了
  • At present, there is a spell upgrade activity in the game. I clicked the automatic upgrade but did not select the check mark in the round box. As a result, the system forced me to consume some coupons.

1111

222

  • Until 9 PM on April 12, 2022
  • 直到2022年4月12日晚上9点
  • My count is 23798 .and some INgot
  • This bug is so bad it makes me want to quit the game
  • 这个漏洞太严重了,我想退出这个游戏

I hope the moderator can help me find my dot coupons, after all, no one wants to spend dot coupons in such a place

thanks

My account is 1436503146@qq.com

My service area is HK-1885


I ran some tests on other accounts

If I click on the automatic purchase of materials when you run out of materials then the system will only automatically purchase materials to upgrade to the next level, like level 4 to level 5

My bug is that I didn't check the check box, but I just wanted to consume the existing charm materials for upgrading, but I was so angry that I consumed all the points at one time. The bugs in this game are terrible

I fell right into the abyss.


Tachibana Saeko

  • The moderator sent me a self-service customer service link
    • But you can't select the first option,
    • why? help me , thanks
  • 搜狗截图22年04月15日2118_1
  • Registered: 2020-04-06
  • Topics: 9
  • Posts: 11
On 2022-04-16 19:45:48Show this Author Only
2#

help

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2022-04-17 11:23:19Show this Author Only
3#

Hello, you might find better support from the link below, it directly links you to the EN version of CS for Naruto Online.

https://support-center.oasgames.com/question/ask?game_code=narutoen&game_language=en

  • Registered: 2018-09-12
  • Topics: 48
  • Posts: 159
On 2022-04-17 14:27:13Show this Author Only
4#
since you cannot prove that you had such coupons ... as happened to a friend of mine they will not give you anything

the moderators can't do anything


This post was last edited by Itachi58 on 2022-04-17 14:29:22.
  • Registered: 2020-04-06
  • Topics: 9
  • Posts: 11
On 2022-04-17 20:02:48Show this Author Only
5#

thanks

  • Registered: 2021-12-26
  • Topics: 4
  • Posts: 17
On 2022-04-18 18:15:10Show this Author Only
6#
  • Itachi58 On 2022-04-17 14:27:13
  • since you cannot prove that you had such coupons ... as happened to a friend of mine they will not give you anything

    the moderators can't do anything

So If you buy for example ignots for 5000$ and they will be consumed by bug, you can do nothing to get them back? Good to know

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