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Cross server tolerance war

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豆浆王
  • Registered: 2021-09-21
  • Topics: 14
  • Posts: 59
On 2022-03-23 19:25:58 ｜ Show this Author Only ｜ Descending Order
1＃ Go To

Why can't we participate in the previous cross server tolerance war? Why haven't we compensated our losses and rewards

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豆浆王
  • Registered: 2021-09-21
  • Topics: 14
  • Posts: 59
On 2022-03-23 19:34:20 ｜ Show this Author Only
2＃

111Since the previous cross server war has not been completed, this week's war of tolerance can not participate

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豆浆王
  • Registered: 2021-09-21
  • Topics: 14
  • Posts: 59
On 2022-03-23 19:40:57 ｜ Show this Author Only
3＃

ZCC1DAR{_CF7WG_F1{NOYXD

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Tachibana Saeko
  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
  • Moderator
On 2022-03-24 13:47:58 ｜ Show this Author Only
4＃

Hello,
Did you recently get a cluster merge?
Please let me know, thanks!

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豆浆王
  • Registered: 2021-09-21
  • Topics: 14
  • Posts: 59
On 2022-03-24 15:39:38 ｜ Show this Author Only
5＃
  • Tachibana Saeko On 2022-03-24 13:47:58

  • Hello,
    Did you recently get a cluster merge?
    Please let me know, thanks!

This is true for all servers

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Dumbledore Calr
  • Registered: 2017-09-07
  • Topics: 81
  • Posts: 323
On 2022-03-25 15:20:22 ｜ Show this Author Only
6＃

yea me too

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Tachibana Saeko
  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
  • Moderator
On 2022-03-26 06:34:21 ｜ Show this Author Only
7＃

Not all servers are reporting this issue. Do you know if you recently had a cluster merge, 豆浆王 ? What server are you on?

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豆浆王
  • Registered: 2021-09-21
  • Topics: 14
  • Posts: 59
On 2022-03-26 20:10:53 ｜ Show this Author Only
8＃
  • Tachibana Saeko On 2022-03-26 06:34:21

  • Not all servers are reporting this issue. Do you know if you recently had a cluster merge, 豆浆王 ? What server are you on?

Many people have responded to other customer service before. Maybe you don't know

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2022-03-28 15:53:33 ｜ Show this Author Only
9＃

Hello, as Tachibana had stated, in order to resolve this for your issue, we will need your server number that you are experiencing this on.

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豆浆王
  • Registered: 2021-09-21
  • Topics: 14
  • Posts: 59
On 2022-03-30 21:25:30 ｜ Show this Author Only
10＃
  • tylermotoki On 2022-03-28 15:53:33

  • Hello, as Tachibana had stated, in order to resolve this for your issue, we will need your server number that you are experiencing this on.

s1801

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Tachibana Saeko
  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
  • Moderator
On 2022-03-31 13:16:46 ｜ Show this Author Only
11＃

OK, your server was recently added into a new cluster. When this happens, some cluster-based events such as space time and XGNW get a little wonky and become inoperable for the season/week. You will likely be unable to play them for that week, unfortunately. If you would like, you can submit screenshots of this to CS and get compensation for this. Here is the link to do so.



https://support-center.oasgames.com/

Thanks!

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