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Accidental Auto-refining | Spent coupons and ingots

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  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 1
On 2022-02-07 11:01:39Show this Author OnlyDescending Order
1# Go To

Hello,

I was refining and kept on clicking "auto refine" because I had a lot of refining equipment. I kept pressing and I was upgrading more than I thought I had so I kept on clicking "auto upgrade". When I got done (took seconds), I realized it used all of my coupons and ingots. I had quite a bit of both. I remember the same problem happened to someone else and support said they could not refund them.

Is there anything that I could do. I do not want to lose what I spent. I should have been careful.

Please let me know if there is anything else I can do

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2022-02-07 15:01:10Show this Author Only
2#

Hello, I always recommend making sure to not click the box to auto-purchase when using these auto use functions, unless you wish to do so. Sadly though, the only place that could possibly help out is CS, but with the items being used automatically, the chances are not great.

https://support-center.oasgames.com/

  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 1
On 2022-02-07 15:20:23Show this Author Only
3#
  • tylermotoki On 2022-02-07 15:01:10
  • Hello, I always recommend making sure to not click the box to auto-purchase when using these auto use functions, unless you wish to do so. Sadly though, the only place that could possibly help out is CS, but with the items being used automatically, the chances are not great.

    https://support-center.oasgames.com/

Yeah I'm doubting my chances but I had to accept that I screwed up so hard. Gatta just move on

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2022-02-08 14:34:06Show this Author Only
4#

It is always worth trying, if you don't try, your chances will always be 0.

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