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[ Bugs ] White screen

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  • Registered: 2020-07-21
  • Topics: 2
  • Posts: 1
On 2021-07-08 23:30:22Show this Author OnlyDescending Order
1# Go To

Quando vai para a tela de carregamento fica uma tela branca e ja fiz tudo que podia, desinstalei e instalei de novo e nada resolveu até usei a opção de limpar o cache do launcher e nada adianta alguem pode me ajudar?Screenshot_1

  • Registered: 2020-07-21
  • Topics: 2
  • Posts: 1
On 2021-07-08 23:32:04Show this Author Only
2#

When you go to the loading screen, it's a white screen and I've done everything I could, uninstalled and installed again and nothing solved until I use the option to clear the launcher cache and nothing helps, can someone help me?

Ícone "Verificada pela comunidade"


  • Registered: 2018-07-04
  • Topics: 2
  • Posts: 8
On 2021-07-09 02:44:59Show this Author Only
3#

I'm getting the same issue

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 6
On 2021-07-09 02:52:46Show this Author Only
4#
Note: Sorry,the post does not exist or has been deleted
  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2021-07-09 06:13:39Show this Author Only
5#
  • Werner_ On 2021-07-08 23:32:04
  • When you go to the loading screen, it's a white screen and I've done everything I could, uninstalled and installed again and nothing solved until I use the option to clear the launcher cache and nothing helps, can someone help me?

    Ícone "Verificada pela comunidade"


Hello, the majority of these cases are caused by connection errors caused by a region mismatch due to poor local/server connections. A VPN is the best way to handle this. It's worth noting that a single VPN won't always route you around the problem. We recommend trying a wide variety of VPNs and multiple servers on multiple VPNs to see if they route you around the problem in question, since it's difficult if not impossible to determine where the problem is.
You might also try a different version of the miniclient. I'm not sure which version of the miniclient you're using, but you can try one of the other versions to see if you have better results.

Thanks!

  • Registered: 2018-07-04
  • Topics: 2
  • Posts: 8
On 2021-07-09 08:59:21Show this Author Only
6#

it was never an issue for the past year since using the client app - why is it suddenly an issue today?

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