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Unable to Recharge

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  • Registered: 2018-07-04
  • Topics: 1
  • Posts: 0
On 2021-05-02 22:32:19Show this Author OnlyDescending Order
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Heyo! I recharged ingots yesterday and no issue. I tried doing the $100 on this morning which I got an error that said insufficient funds, but it was because the bank blocked the transaction which I cleared up. I tried again and I got to the confirmation page saying the payment was processed, but now I'm not getting any ingots. I've tried with both my capital one credit card and my bank card, and it's the same scenario. How do I fix this because I want to take advantage of the rebates :(

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-05-03 09:53:10Show this Author Only
2#

Hello, first please ensure that the money is being removed from your account, and once you do so, please take a screenshot of this proof, including the transaction ID for the transaction. Then you will have to create a CS ticket and provide them with this information, and they will be able to help you out with this.

https://support-center.oasgames.com/

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